1-5 of 5 Answers
Try shutting the earbuds off. Make sure you delete them from you Bluetooth device list on your phone. Plug the headphones into the charging wire. Make sure that the headphones are actively charging for at lease five seconds. Unplug the headphones from the charging wire. Wait at least one minute before powering on the headphones. (This should reset the earbuds). Next pair the headphones to your phone again. Hopefully this will help.
Sorry, there was a problem. Please try again later.I think the Bluetooth signal is being partially blocked while in your pocket.
Sorry, there was a problem. Please try again later.That is a fairly normal symptom of BT devices. I've noticed it no matter what two devices I'm using. Even my new Samsung GS8 has issues occasionally. I've been told it's that the body interferes with BT signals. I just end up putting my phone in my shirt pocket and it seems to work but then I use an ear bud in my left ear. Good luck
Sorry, there was a problem. Please try again later.Download the app Bose connect and control the voices
Sorry, there was a problem. Please try again later.It sounds like the headphone jack in your phone is dirty or damaged, or the adapter you are using is bad. I would check these headphone with another phone using the same adapter. If it does the same thing, try using the headphones with a home stereo without the adapter. If that works, your adapter is bad. If it doesn't work, return the headphones.
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