“Help, My new soundbar has been bricked by an attempted update. My efforts to do a manual update or factory reset are in vain. Any suggestions for a fix?”

1-3 of 3 Answers

• A quick call to their very excellent customer service resolved this. I will be getting a replacement unit. I have always had good experiences with Bose.

  Answered by DrWMJ 4 years ago

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• My 500 did that call customer service they will have you send it in and repair it as well as reset your warranty a year.

  Answered by Tina 4 years ago

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• Hello! We are sorry to hear this, reach out to us via our website and we would love to help you with this.

  Answered by Bose Support 4 years ago

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