Questions & Answers

Q: QuestionCan you connect a CD player to this sound bar?

Asked 2 years ago by Scott.

• A:Answer As long as your CD player has a USB port.

  Answered 2 years ago by RicardoFVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionI got a Bose ultra and a 900 Soundbar and would it coast me a monthly fee to activate Alexa voice assist?

Asked 2 years ago by Champ.

• A:Answer But I also was satisfied not using Alexa.

  Answered 2 years ago by Vladdy64

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI have a SONY 55NX720 TV will the Bose Smart Ultra be a good fit for this TV?

Asked 2 years ago by Yankeefan.

• A:Answer Perfect fit. I also have CC a 55" TV and the Bose 900 is almost as wide, but not quite (3.5" shorter on both sides. So it gives a wide soundscape that matches the TV.

  Answered 2 years ago by Anonymous

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan I hard wire connect into this and use this as the front speaker to my sound system?

Asked 1 week ago by Ron.

• A:Answer No, the Bose Smart Ultra Soundbar cannot be hard‑wired into an existing sound system to act as a front speaker. It is designed to function as a standalone soundbar connected directly to your TV or audio source via HDMI eARC/ARC, optical, or Bluetooth/Wi‑Fi, not as a passive speaker in a traditional wired setup.

  Answered 1 week ago by Bose Support

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow do I connect it to my wireless HDMI tv

Asked 2 weeks ago by Anonymous.

• A:Answer You can connect your Bose Smart Ultra Soundbar to your TV using HDMI ARC/eARC or optical cable. For wireless streaming, you’ll use Wi‑Fi or Bluetooth via the Bose Music app, but the TV itself must still connect with a physical audio cable for best performance. For better assistance in setting up your Bose Smart Ultra Soundbar, you can message our customer support team through this link: https://bose.life/3Sa7GmX so we can help you set up your Soundbar more effectively.

  Answered 1 week ago by Bose Support

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I use the bose trade in , trade upgrade for bose through best buy

Asked 3 weeks ago by Herb.

Q: QuestionCan you hook up. 2 subwoofers to one sound bar? How does that sound? Is it over kill ?

Asked 1 month ago by Steven1234.

This question was asked about the related product: Bose - Smart Ultra Soundbar with Dolby Atmos and Voice Assistant - Arctic White

• A:Answer Yes, you can connect one or two bass modules to the Smart Ultra Soundbar. To connect two, both must be the same model and both must be connected wirelessly. It’s a great fit for larger rooms or if you’re aiming for a true cinematic experience.

  Answered 3 weeks ago by Bose Support

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDo I need a separate subwoofer and speakers?

Asked 1 month ago by Anonymous.

• A:Answer Hi, the Bose Smart Ultra Soundbar is designed to deliver impressive performance as a standalone unit, so you don’t need a separate subwoofer or surround speakers. However, if you’d like deeper bass or a more immersive home theater experience, you can expand your setup by adding the Bose Bass Module and Bose Surround Speakers. These optional accessories pair seamlessly with the soundbar to enhance low‑end impact and create a true surround sound environment.

  Answered 1 month ago by Bose Support

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionAre you able to connect 2 soundbars together with the sub?

Asked 4 months ago by Anonymous.

• A:Answer The Bass Module is designed to connect to one Soundbar only, so it’s not possible to link two Smart Ultra Soundbars to a single bass module. However, one Soundbar can connect to up to two Bass Modules, allowing you to enhance the low-frequency performance for a more immersive experience.

  Answered 4 months ago by Bose Support

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat kind and how severe are the connectivity issues?

Asked 5 months ago by Tina.

• A:Answer I have had 0 connectivity issues with mine and I bought it a few months ago

  Answered 5 months ago by Uvafan370

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questioncan you add satellite speakers too the Bose 900 sound bar/

Asked 5 months ago by Anonymous.

• A:Answer Yes, you can add satellite (surround) speakers to the Bose Smart Soundbar 900, but only certain Bose models are compatible. You can add Bose Surround Speakers (or Surround 700) as satellites to the Bose Smart Soundbar 900, along with optional Bass Modules 500 or 700. This gives you a full home‑theater setup with immersive surround sound.

  Answered 5 months ago by Bose Support

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDo I need a tuner or does the soundbar work plugged into the tv?

Asked 5 months ago by Faithfulcuisinartcustomer.

• A:Answer You don’t need a separate tuner for the Bose Smart Ultra Soundbar, as it connects directly to your TV and works once it’s plugged in. The recommended setup is through the HDMI ARC or eARC port, which allows the TV to send audio straight to the soundbar and supports advanced formats like Dolby Atmos.

  Answered 5 months ago by Bose Support

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhy doesn't your protection plan cover accidental damage? If I purchase directly from Bose, the plan covers accidental damage.

Asked 5 months ago by Bolt.

Q: QuestionWhat’s the difference between a Bose tv speaker and Bose sound bar

Asked 5 months ago by Crowb.

• A:Answer Hi there, the Bose TV Speaker is a compact, entry-level 2.0 channel speaker designed mainly to improve dialogue clarity and provide simple, balanced sound. A Bose Soundbar is larger, more advanced, and offers richer, room-filling audio with features like Wi-Fi streaming, voice assistants, and expandable setups with subwoofers or rear speakers.

  Answered 5 months ago by Bose Support

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWitch subwoofer goes with this bose sound bar?

Asked 6 months ago by Gogo.

• A:Answer Bose Smart Ultra Soundbar is designed to pair wirelessly with the Bose Bass Module 700 and Bose Bass Module 500 for deep, powerful bass.

  Answered 6 months ago by Bose Support

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI have a LG smart tv which has ARC not eARC. Will Dolby Atmos still work?

Asked 6 months ago by Turtle.

• A:Answer Hello! Thank you for your interest in our Bose Smart Ultra Soundbar. Yes, Dolby Atmos will work with your Smart TV using ARC when connected to the soundbar. Even without eARC, ARC supports Dolby Digital Plus, allowing you to enjoy the immersive, multi-dimensional sound that Dolby Atmos delivers. The Bose Smart Ultra Soundbar is designed with Dolby Atmos and Bose TrueSpace technology, creating a spacious soundstage that feels like audio is coming from every direction, even overhead. With its sleek design, voice control, and wireless connectivity, it’s the perfect upgrade for a truly cinematic experience at home. We’re grateful you chose Bose.

  Answered 6 months ago by Bose Support

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan the bose 900 soundbar also be linked to the bose 700 sound bar together for a louder experience

Asked 6 months ago by Scoobydooooooooooooooo.

• A:Answer Hello! Thank you for your interest in Bose Smart Soundbars. The Bose Smart Soundbar 900 and Bose Smart Soundbar 700 can be grouped together using the Bose App for multi-room audio. This allows you to play the same music on both soundbars at the same time.

  Answered 6 months ago by Bose Support

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow does the Ultra or the 900 compare to a Cinemate system? Does difference justify making the change?

Asked 7 months ago by Harley.

• A:Answer Hello! Thanks for asking it's great that you're considering an upgrade! The Bose Smart Ultra Soundbar and Soundbar 900 offer a noticeable step up from the Cinemate system. You’ll get clearer dialogue, immersive Dolby Atmos sound, and smart features like built-in voice assistants. While the Cinemate was a solid performer in its time, the newer models are designed to deliver a more dynamic and customizable experience. If you're looking for richer sound and modern convenience, the upgrade is definitely worth considering. Thank you for considering Bose! We're here if you need help choosing the right setup for your space here's the link for our customer support team: https://bose.life/contactus

  Answered 6 months ago by Bose Support

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI currently have a Bose Cinemate with sub wired to system. Can this sub be used with the Ultra?

Asked 11 months ago by Harley.

• A:Answer It is not possible to plug the CineMate sub to the Smart Ultra soundbar.

  Answered 11 months ago by Bose Support

  Helpful (0)Unhelpful (0)ReportAnswer this question