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Hello Dakota, Thanks for your question. Sorry to hear about the experience. Have you tried removing your Sirius account from the SoundTouch and try adding again? If you are still running into issues, we would like to take a closer a look. We recommend that you reach out to us directly to better assist you by contacting our Bose Support line. You can get contact details on this page: http://bose.life/2qwENj4. Hope this helps! Very best regards, Mohsin-Bose Support
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