“How do I get the sound bar to play my TV's sound. I have tried using the codes, but it does not work. How can I use my Comcast remote to control the sound should this get resolved.”

1-4 of 4 Answers

• I just purchased the sound bar yesterday and had the same problem and while I can not remember the exact steps just call 1-800-COMCAST and a tech will talk you thru the steps.

  Answered by BigJim 7 years ago

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• We would like to learn more about the difficulties you are experiencing and work with you to find a resolution for this issue. Please contact us at 1-800-379-2073. We are open Mon. – Fri., 9 AM – 8 PM EST.

  Answered by Bose Support 8 years ago

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• I used my TV remote to cut off my TV sound. The Bose remote is used to control:TV, Comcast and sound bar I occasionally have to use one of the other remotes but I did not have trouble linking the Bose remote to the other devices

  Answered by Bose1 8 years ago

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• You need to use the optical cable

  Answered by Javier 8 years ago

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