Questions & Answers

Bose® - SoundTouch® 300 soundbar - Black-Front_Standard
Bose® - SoundTouch® 300 soundbar - Black
Model:SOUNDTOUCH 300 SOUNDBAR BLKSKU:5594801
$699.99
81 Questions & 209 Answers
1-10 of 81 Questions

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  • Question
    How many speakers does the Soundtouch 300 have?   (5 Answers)

    By BonginPHX October 20, 2016.

    Answers
    • Best 
      Answer

      There are six total speakers inside and the system does process and reproduce a 5.1 surround sound signal.

      By Bose support October 26, 2016.

      • Bose Representative
  • Question
    Does this model works fine for high ceiling living rooms? I do not have pre-wired hence looking for sound bar.. Please suggest   (5 Answers)

    By Suresh November 28, 2016.

    Answers
    • Best 
      Answer

      The setup it is nothing like I have ever used. It is called ADAPTiQ audio calibration. I had to wear an included ADAPTiQ headset which had a microphone on it, and stand in 5 different parts of the room in which I will be listening to my TV/music. When I was at each location, the sound bar put out a series of sounds (I felt like I was going to get beamed to another planet the sounds were so crazy fun). The sounds bounced off areas of the room which is said to determine the best sound quality for that location. I repeated that sound test at 5 different locations in my great room. Suffice it to say that I have excellent sound in many parts of my great room which includes my kitchen sink! Btw, this is using only the sound bar and does not include the optional acoustamass module or wireless speakers that can be purchased separately.

      By ACE3Boys December 1, 2016.

    • Question
      Does this sound bar support Dolby atmos and DTSX   (1 Answer)

      By Moviefan November 10, 2016.

      Answers
      • Best 
        Answer

        The supported external digital audio formats for this system are Dolby Digital and DTS.

        By Bose support November 15, 2016.

        • Bose Representative
    • Question
      Why whenever I turn on my TV, the input stay on SoundTouch 300? I always have to go to input and change it to the channel. Why??? Pls help?   (1 Answer)

      By Anonymous January 20, 2017.

      Answers
      • Best 
        Answer

        I have this same exact problem. I spoke with Samsung as my tv is a samsung. They told me that this is normal operation!? Anything connected to the hdmi3 input which is the arc input , the tv automatically switches to this input. I find this hard to believe from Samsung as it should know that there is no video connection hooked up. I feel like it was a lazy answer from Samsung and do not believe it is bose's issue. It truly is annoying bc every time I turn my tv on it switches to the input my soundtouch 300 is hooked up to. If anyone else could tell us how to eliminate his from happening that would be great.

        By Smerls January 20, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      Dose the Sound bar remote control work to control all my devices on the TV screen in the same way the lifestyle universal remote control dose? In other words dose a menu pop up on the TV to control other devices? (See attached photo for example)   (5 Answers)

      By DIYer247 November 17, 2016.

      Answers
      • Best 
        Answer

        The SoundTouch 300 does not have a menu like the console based systems do. The SoundTouch 300 remote should be able to control most of your devices though using the HDMI CEC. We also have product experts that can help with any aspect of the remote programming. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST.

        By Bose support November 21, 2016.

        • Bose Representative
    • Question
      I have a 6 yr old Samsung TV, which, does not have HDMI ARC!!! Will this sound bar still work with HDMI?   (4 Answers)

      By Mav October 30, 2016.

      Answers
      • Best 
        Answer

        No, if you don't have HDMI ARC you will have to use the included optic cable.

        By HDRider February 18, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      Can I connect television to soundbar using HDMI ARC, and simultaneously connect an Onkyo CD player to soundbar using optical audio input? Would i then be able to listen to CDs or television without having to unplug any cables?   (5 Answers)

      By trajan October 13, 2016.

      Answers
      • Best 
        Answer

        This setup will work for you with one important point. The system will prioritize the HDMI signal first, so you'll want to have the TV turned off when you are using the Onkyo CD player through the optical input.

        By Bose support October 19, 2016.

        • Bose Representative
    • Question
      Could you wall mount this sound bar ?   (5 Answers)

      By Anonymous October 5, 2016.

      Answers
      • Best 
        Answer

        Bose sells the WB-300 wall bracket to allow the SoundTouch 300 Soundbar to be wall mounted.

        By Doug October 17, 2016.

      • Question
        Is the remote control blue tooth? Will my Logitech remote be able to opporate it? I have had issues with some gaming consoles; X-Box for example   (4 Answers)

        By Remote October 5, 2016.

        Answers
        • Best 
          Answer

          This remote uses infrared. In our experience, Logitech remotes with the learning feature have been very successful at controlling our home theater systems.

          By Bose support October 19, 2016.

          • Bose Representative
      • Question
        Will this have HDR support? If I plug in a game console (Xbox ONE or PS4 Pro) will it be able to pass through HDR, and will it add input lag via HDMI input on the soundbar?   (5 Answers)

        By HDR September 27, 2016.

        Answers
        • Best 
          Answer

          This system is 4K HDR compatible.

          By Bose support October 19, 2016.

          • Bose Representative

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