Questions & Answers

Q: QuestionWhy doesn’t the Specs tab have the dimensions of products anymore? What are the dimensions of this item? I won’t purchase an appliance without that information

Asked 2 years ago by SavvySaver.

• A:Answer The exterior dimensions of the Breville® BOV860 Smart Oven ® Air Fryer are (W) 18.5” x (D) 16” x (H) 11.25”

  Answered 2 years ago by Breville Consumer Support

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Q: QuestionIs there any way to turn the ridiculously loud beep sound volume down? Both the beef to notify the preheat temp has been reached, and the beep when timer is done are so loud it wakes anyone in the house so I can’t use it when someone is sleeping. Help!

Asked 2 years ago by Mar.

This question was asked about the related product: Breville - Smart Oven Air Fryer - Black Truffle

• A:Answer We're sorry, but there is no way to adjust the alert on the BOV860 Smart Oven Air Fryer.

  Answered 2 years ago by Breville Consumer Support

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Q: QuestionI was using the oven at 450 degrees when it shut down not getting power. Is there a reset switch?

Asked 2 years ago by Needtoknow.

• A:Answer There is no reset for the BOV860. Please try the old tried and true unplugging and plugging into another circuit (not just another outlet on the same circuit). To ensure it's another circuit, you may need to move it to another room. This is just for this test, and not meant as a permanent move. This can reset them. If you continue to experience difficulties, please feel free to send us an email to [email protected] or call us at 866-273-8455. We'll be happy to help you from there.

  Answered 2 years ago by Breville Consumer Support

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Q: QuestionCan I air fry with two trays at the same time?

Asked 2 years ago by Lyons.

• A:Answer Yes, more then one air fry basket can be used at a time in the Breville® BOV860 Smart Oven® Air Fryer.

  Answered 2 years ago by Breville Consumer Support

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Q: QuestionIs there something to put under the oven to slide from under cabinet

Asked 2 years ago by Diane.

• A:Answer We don't manufacture anything like this.

  Answered 2 years ago by Breville Consumer Support

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Q: QuestionWhat is the projected life expectancy of the bulbs if the machine never completely turns off?

Asked 2 years ago by Bob.

Q: QuestionIs this PTFE free? The answer has been given that it is PFOA free, but nothing in regards to PTFE.

Asked 3 years ago by Anonymous.

• A:Answer I read in a previous post from last year that Breville products in general are not PTFE free, but none of their ovens heat to 600 degrees where the PTFE could start to break down. I think that point is about 620 degrees. I bought the oven and aside from that one concern, it is incredible from a cooking perspective.

  Answered 3 years ago by MLAMBVerified Purchase

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Q: Questionwhat is the height?

Asked 3 years ago by Anonymous.

• A:Answer 10.5 inches

  Answered 2 years ago by RyanHVerified Purchase

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Q: QuestionCan I use my air fryer BOV 860 with appropriate extension cord cause the cord does not reach to my wall utlet.? Thank you

Asked 3 years ago by Anonymous.

• A:Answer It is not recommended that extension cords be used with the Breville® BOV860 Smart Oven® Air Fryer as the oven can utilize up to 1800watts and up to 15 amps while in operation.

  Answered 3 years ago by Breville Consumer Support

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Q: QuestionI just bought a Breville LOV600 air fryer and I was wondering if I should leave the crumb tray in position all the time? I noticed it discoloured somewhat during the first prep heating.

Asked 3 years ago by Mikey.

This question was asked about the related product: Breville - Smart Oven Air Fryer - Black Truffle

• A:Answer Yes, you'll want to leave the crumb tray in place whenever the oven is in use.

  Answered 3 years ago by Breville Consumer Support

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Q: QuestionIs the door level when it is open all the way?

Asked 3 years ago by marsha.

• A:Answer Yes

  Answered 3 years ago by Gmato8Verified Purchase

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Q: Questiondo you have to put something underneath oven so counters are not burned

Asked 3 years ago by mkc.

• A:Answer Not on granite counters

  Answered 3 years ago by BE16Verified Purchase

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Q: QuestionHow much does it weigh

Asked 3 years ago by Anonymous.

This question was asked about the related product: Breville - Smart Oven Air Fryer - Black Truffle

• A:Answer 23 pounds 38 for the Pro version

  Answered 5 months ago by Anonymous

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Q: QuestionCan frozen entrees be cooked in its own plastic dish that it comes in. Also can the breville sit on a Formica counter top

Asked 3 years ago by DenB.

• A:Answer Formica, yes Plastic, no

  Answered 3 years ago by MikePVerified Purchase

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Q: QuestionHas Breville improved the customer service????? Looking at model BOV860BSS1BUS1 PROBLEM WITH DOOR NOT CLOSING TIMER DOESNT WORK HAS THAT BEEN FIXED IN THIS MODEL

Asked 3 years ago by DAWN.

• A:Answer No problems ever with any of my Breville ovens( my 15 year old Breville toaster oven still works)! I wanted the air fryer model and almost decided against it because of reviews but so glad I purchased. We have air fried zucchini, eggplant, chicken etc and everything came out awesome…extremely pleased with purchase!

  Answered 3 years ago by bdkacVerified Purchase

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Q: QuestionHow much clearance is needed on top and back?

Asked 3 years ago by Anonymous.

• A:Answer I tend to pull mine out towards the front of the counter( it is under a cabinet) when I am using for high heats or air frying so I would say it needs space around it.

  Answered 3 years ago by WiFiboosterVerified Purchase

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Q: QuestionHow many heating elements does the 860 model have?

Asked 4 years ago by Tad258.

This question was asked about the related product: Breville - Smart Oven Air Fryer - Black Truffle

• A:Answer The Breville® BOV860 Smart Oven® Air Fryer has 5 elements, 3 above and 2 below.

  Answered 4 years ago by Breville Consumer Support

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Q: QuestionIs it safe to install this oven in a cabinet, like a built in microwave? Or does it have to be on top of counter?

Asked 4 years ago by Designer.

• A:Answer No, the Breville® BOV860 Smart Oven® Air Fryer is designed and intended for use as a counter top oven only and should not be installed in a cabinet.

  Answered 4 years ago by Breville Consumer Support

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Q: QuestionWhen will this be available in stock again?

Asked 4 years ago by SI.

• A:Answer Yes

  Answered 3 years ago by PerfectproductcokVerified Purchase

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