Questions & Answers

Q: QuestionWhere is this made?

Asked 5 years ago by miek.

• A:Answer Hi miek - Thanks for considering Café! 30" Electric Cooktop Model # CEP90302NSS is manufactured in Lafayette, GA. Explore The Café Collection at https://www.cafeappliances.com/ - Keep in touch! Sue

  Answered 5 years ago by Cafe Appliances

  
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Q: QuestionThe burners are discolored and white, and I have a chip in the glass. Is this covered by the warranty? It doesn’t look very pretty with the white burners.

Asked 1 year ago by Lam2020.

Q: Questionis it possible to have a drawer in the cabinet right under this cooktop? My old cooktop is rather low to allow it.

Asked 3 years ago by mp.

• A:Answer Hi there, thanks for asking! Per page 5 of your installation instructions, you would need to allow 5” minimum vertical clearance from the cooktop bottom (or 8-1/4” minimum depth from the countertop) to any combustible surfaces, such as a cabinet drawer. There is a diagram available on that page as well as ADA compliant clearances for forward approach spaces. You can view your installation instructions, here: https://content.syndigo.com/asset/662e2dcf-f9c9-4364-823e-957ff5c17f41/original.pdf - We do hope this helps! If you have other questions or concerns, know that you're always free to reach out. All the best. -Michael@Cafe

  Answered 3 years ago by Cafe Appliances

  
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Q: QuestionIs this cooktop induction or not? Should I used stainless steel cookware.

Asked 4 years ago by Induction.

• A:Answer Hi, Thanks for asking! We appreciate the interest in this Electric Cooktop and we'd be happy to assist you. We determined that this specific model is Radiant Glass and not Induction. With this style cooktop, it is recommended that you use Stainless Steel or Copper Bottom cookware. Avoid using Cast Iron, Stoneware or Glass-Ceramic pots and pans as this may scratch the surface. Hope this helps! -Sylvia@Cafe

  Answered 4 years ago by Cafe Appliances

  
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Q: QuestionMy cutout requires the filler trim kit JXTR32B, but I don't see it available to order. What are my options?

Asked 4 years ago by Rothchild.

• A:Answer Hello Rothchild, thank you for your question. This JXTR32B trim kit is the only compatible trim kit for the cooktop you inquired about. In this case, we recommend you contact your local BestBuy to discuss what your purchasing options are for this unit. We apologize for any inconveniences this may cause. Please feel free to reach out with any further questions as we are always here to help! -Chris@Café

  Answered 4 years ago by Cafe Appliances

  
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Q: QuestionI currently have a 3-in Wolf smooth top cookware surface that I need to replace and am looking at this Cafe. Can I use the Wolf downdraft that I have with my Cafe or does Cafe offer one to use with this model?

Asked 5 years ago by RobBklyn.

• A:Answer Hi Rob, thanks for reaching out! Our Café line does not offer a downdraft ventilation system. However, our GE line does offer one if you'd like to view it. Search for these models to see if you like them: UVB30SKSS and UVB30DKBB. We would recommend viewing the installation instructions for the Wolf downdraft system and cross referencing them with the installation instructions for the cooktop that you're interested in. Page 3 of your cooktop installation instructions offers some information about installing the cooktop with other appliances. We hope that this helps! Stay safe. -Michael

  Answered 5 years ago by Cafe Appliances

  
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Q: QuestionIs the griddle dishwasher safe

Asked 5 years ago by rooster.

• A:Answer I haven't used mine, yet. It's stainless steel so I'm sure it is. Check the bottom of it & see if it says so or not.

  Answered 5 years ago by Jen69Verified Purchase

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Q: QuestionPlease clarify color. Model Number and 1st picture indicate stainless steel trim, but product title says "Black". This is confusing because there IS a black version (CEP90301NBB).

Asked 3 years ago by Confuselzed.

• A:Answer The cooktop is black. The upper trim and lower trim are stainless steal. There is no side trim.

  Answered 2 years ago by RubenVerified Purchase

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