A:AnswerMake sure the water tank is placed all the way down. Push the tank down to ensure it's fully seated. If the leak continues, we encourage you to contact the store regarding an exchange if available or call 1-800-430-1757 for assistance.
A:AnswerHello - You can absolutely make iced coffee with this machine! The machine must be set at 185 F temp for "Over Ice." Instructions are within the owner's manual. We hope this helps! Take care. -Shayla@Café
