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Questions & Answers

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Page Showing 41-52 of 52 questions
  • QuestionHow long does it take to preheat the Cafe wall oven in the convect mode?

    Asked by impatientgirl.

    • Answer Hi impatientgirl - Thanks for your interest in Café! This model has an audible preheat signal. Preheat will signal at about 5-7 minutes. The oven is not at the set temperature; however, the oven is hot enough to add most items that require a pre-heated oven. Electric ovens with hidden bake elements take approximately 15-20 minutes to fully preheat. Also, Café WiFi Connect wall ovens allow you to preheat, change temperature, and adjust cooking timers from just about anywhere with our handy app and your smartphone. Learn more about our Café Customizable Professional Collection at www.cafeappliances.com/collections/customizable-professional - Keep in touch! Sue

      Answered by Cafe Appliances

  • QuestionDoes the Cafe wall oven maintain the temp to match the setting?

    Asked by luvs2bake.

    • Answer Hi luvs2bake - Thanks for considering Café Model CTD70DP2NS1! Yes, the oven will cycle on and off throughout the cycle to maintain the set temperature. The goal is to maintain an average set temperature, but you will see a normal swing in temperatures throughout the cycle. This is typical of ovens, and is factored into how recipes are created and used. This oven will allow you to set a temperature that is not in a 25° increment, such as 267°F. On the temperature setting screen, the slider is set to 25° increments, but if you then tap the screen, then a digipad will appear that allows you to set the temperature to anywhere between 170 and 550° F. Keep in touch at cafeappliances.com. Sue

      Answered by Cafe Appliances

  • QuestionDoes this oven blow hot air into the room?

    Asked by sweatygal.

    • Answer Hi sweatygal - Thanks for considering Café Wall Oven Model CTD70DP2NS1! Yes, wall ovens do not vent to the outside. There is an internal vent on wall ovens. The vent is located below the lower oven door. Explore our Café Customizable Professional Collection at www.cafeappliances.com/collections/customizable-professional - We'd love to have you in the family! Keep in touch at cafeappliances.com. Sue

      Answered by Cafe Appliances

  • QuestionIs the oven window completely clear or does it have the black dots?

    Asked by Chris.

    • Answer Hi Chris - Thanks for considering Cafe Model # CTD70P2NS1! The oven window is completely clear. The oven window does not have any dots or patterns in the glass. Explore our Café Customizable Professional Collection at: https://www.cafeappliances.com/collections/customizable-professional - We'd love to have you in the family. Keep in touch! Sue

      Answered by Cafe Appliances

  • QuestionCan you turn off the convection mode of this oven?

    Asked by Beth.

    • Answer Hi Beth - Thanks for considering Café! Model CTD70DP2NS1 offers both Traditional Bake and Convection Bake cooking modes so you can choose how you want to bake. Here's the link to the Use and Care Manual(See Cooking Modes on pages 13-14): https://products.cafeappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF - Keep in touch at cafeappliances.com. Sue

      Answered by Cafe Appliances

  • QuestionHow would you repair a scratch on the glass surface of the oven? Is there some built in feature to reduce the possibility of scratching?

    Asked by Anonymous.

    • Answer Hi - Thanks for your interest in The Café Modern Glass Collection! This is a tempered glass that is shatter resistant and should not scratch when cleaned as recommended. The glass may be cleaned just as if you are cleaning a glass or a mirror. An application of soap and water with a microfiber cloth should do the trick. Explore The Café Modern Glass Collection at: https://www.cafeappliances.com/collections/modern-glass - Keep in touch! Sue

      Answered by Cafe Appliances

  • QuestionI have a black stainless LG refrigerator. Is the modern glass too much silver to add into my kitchen appliances Also, does Modern Glass come with any other color under the glass

    Asked by Susan.

    • Answer Hi - Thanks for considering our Café Modern Glass Collection! Mixing black stainless and modern glass appliances is a personal preference. Our Café Modern Glass Collection offers another luxury choice that caters to owners with a true passion for design. This collection features a high-end, ultra-modern design, with a stunning glass presentation. Impressive as a suite, the stainless look with glass also complements stainless for those who choose to mix and match with stainless appliances. The Platinum Glass Finish is the first finish offered in the Café Modern Glass Collection. The glass overlay is imprinted with a brushed stainless metallic background, so it can’t rub off. The reflective and refractive properties of the glass, mirror and lighten, providing depth. The result is a beautiful Platinum finish that has a very rich, vibrant appearance. It is not offered with any other color under the glass. Explore the Café Modern Glass Collection at: https://www.cafeappliances.com/collections/modern-glass/platinum - Keep in touch! Sue

      Answered by Cafe Appliances

  • QuestionDoes the oven come in black? How much would black one cost ?

    Asked by Monroe.

    • Answer Hello Monroe, thank you for your question! Although we do not offer this model in Matte Black, we do offer a double wall oven in Matte Black. We recommend you check out model CTD90DP3MD1. We hope this helps! Please let us know if you have any additional questions. – CV

      Answered by Cafe Appliances

  • QuestionWe lost power briefly and now there’s a message on the oven that says “oven mis wired” What should I do?

    Asked by Bradley.

    • Answer This code normally displays when power is applied to the unit but it has not been wired correctly. Please contact an installer or electrician to correct the mis-wire and the oven will function normally. If this doesn't prove helpful, we recommend scheduling a service appointment for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737.

      Answered by Cafe Appliances

  • QuestionWhat is the noise level when the fans engage?

    Asked by Tommy.

    • Answer Hi there - we appreciate your interest in this beautiful Café Smart Double Wall Oven. Unfortunately, we do not have a sound rating for this model. The only products currently rated in sones or decibels are external exhaust range hoods, dishwashers, and some air conditioners or dehumidifiers. We recommend calling your local store for availability of models on their showroom floor so that you can determine if the sound level is what you’re looking for. We hope this is insightful and please feel free to reach out anytime if you have additional questions. Warm regards. Lauren@Café

      Answered by Cafe Appliances

  • QuestionWhat are the dimensions of the racks? I'm trying to determine what size baking sheets will fit and if a standard half sheet (18" x 13") will fit in lengthwise, so that I can put two side-by-side on the same rack.

    Asked by salariso.

    • Answer Hey there, we appreciate you reaching out to us. Yes, this oven's rack has should be able to fit such a sheet, but not two simultaneously. One of the rack's dimensions are 24.74” W x 16.01” D. We'd love to see you in our Cafe family, so please let us know if you need anything else. - Guy@Cafe

      Answered by Cafe Appliances

  • QuestionYou have a guaranteed fit provision. What happens if I purchase this oven and you can’t make it fit?

    Asked by Sordova.

    • Answer Hi! Thanks for reaching out. If you're referencing the Fit Guarantee on our GEA website, for a slide-in range, subject to the terms outlined in the claim form, GE Appliances guarantees your new GE Café™ Series, GE Profile™ Series or GE slide-in range will fit into a standard 30″ free-standing range cutout* or GE Appliances will provide up to $300 in the form of a prepaid Visa® card toward the costs of professionally modifying your countertop. If you'd like to view the form, you're free to visit our GEA website and search for Fit Guarantee. Hope this helps! All the best. -Michael@Cafe

      Answered by Cafe Appliances