Questions & Answers

Q: QuestionWhat is included in this edition of the game?

• A:Answer The Cross-Gen Bundle includes the game itself, compatible with both Xbox One, and Xbox Series X when it launches, and the Confrontation Weapons Pack.

Q: QuestionDoes this game have a digital or physical format?

• A:Answer This game is in a digital format.

Q: QuestionWhat platforms are compatible with this game?

• A:Answer This game is compatible with Xbox Series X and Xbox One.

Q: QuestionWhat is the ESRB rating on this game?

• A:Answer This game has an ESRB rating of M for Mature 17+.

Q: QuestionMy son has the Xbox one. I’d like to buy him call of duty, but he may upgrade to the S sometime soon. What is the best option so that the game I buy him can be both used for his Xbox one console now and the Xbox S he may upgrade to in the future?

Asked 4 years ago by Mindy.

• A:Answer Just make sure it's the "cross-gen" version. It should cost $69.99 instead of $59.99.

  Answered 4 years ago by AnonymousVerified Purchase

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Q: QuestionWill this code be sent in time to "pre-load" the game?

Asked 5 years ago by CaptainLlama.

• A:Answer Yes, I purchased online this morning and received my code within 5 minutes.

  Answered 5 years ago by CoD2020

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Q: QuestionWill me and my friends be able to play together if I use the xbox series x and they use the xbox one?

Asked 5 years ago by knightarmor.

• A:Answer Yes you can read it from Xbox and other places

  Answered 5 years ago by Brandon

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Q: QuestionWhat exactly does the "Cross-Gen Bundle" mean and how does it differ from the Standard Edition?

Asked 5 years ago by purse.

• A:Answer This Cross Gen Bundle will have both current and new gen console versions which is why its an extra $10

  Answered 5 years ago by Ferndawg

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Q: QuestionIs there anyway to return this? Haven’t used the code. I didn’t mean to purchase this

Asked 4 years ago by Gabby.

• A:Answer The same thing happened to me. Unfortunately, Best Buy denied my request for a refund or exchange . Their policy refuses returns on digital purchases even if the code was never used.

  Answered 4 years ago by photonVerified Purchase

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Q: QuestionDo you receive two codes with the digital version of the Cross-Gen bundle, one for Xbox One and another for Xbox Series X|S?

Asked 5 years ago by JBBS.

• A:Answer Nope. It was just 1 code. Works for both Xbox 1 and Xbox series x/s.

  Answered 5 years ago by JazzyVerified Purchase

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Q: QuestionHow will I send this to my nephew as a gift for his birthday ?

Asked 4 years ago by Anonymous.

• A:Answer Just forward the email with the redemption code in it to your nephew . He can then redeem the game on his XBox using the codes .

  Answered 4 years ago by TechVetVerified Purchase

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Q: QuestionWhen I redeem a code can I redeem it to my account then add it to my Xbox one then future Series X

Asked 4 years ago by Jack.

• A:Answer Yes it goes into your library.

  Answered 4 years ago by InkfeverVerified Purchase

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Q: QuestionIs this a standalone game or does its prequel war zone maps bombard multiplayer? Will I have to play on war zone maps? Do I got a choice to turn war zone off?

Asked 4 years ago by bazinseaut.

• A:Answer Black ops is a stand alone game where you can play the campaign mode, multi-player or warzone. You do not have to play warzone if you choose not to.

  Answered 4 years ago by ChrisVerified Purchase

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Q: QuestionWhy won’t it let me purchase more than 1? I need them for 3 different kids that live in different households

Asked 4 years ago by Jenn.

• A:Answer You can make three separate purchases or buy them in different stores.

  Answered 4 years ago by ChrisVerified Purchase

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Q: QuestionI have the Cold War cross-gen bundle. I have been playing it on the Xbox one x. I just got the xbox series x, when I downloaded the upgrade will I still have my level, guns, prestige, ext. that I built up on the xbox one x or will I have to start over?

Asked 4 years ago by 13131313.

• A:Answer Same game. You will keep everything.

  Answered 4 years ago by CodyVerified Purchase

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Q: QuestionIf I purchase as a Christmas gift now, will downloaded code still be valid by the time he unwraps gift on Christmas morning? Can he set up his Best Buy account on Christmas morning?

Asked 4 years ago by Tryingtogetitrigh.

• A:Answer Yes it should be fine

  Answered 4 years ago by DaveVerified Purchase

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Q: QuestionWhy do i need a bestbuy.com account for a game console digital download

Asked 4 years ago by Hairstlyn.

• A:Answer I'd think for security reasons but it's better safe then sorry

  Answered 4 years ago by DaveVerified Purchase

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Q: QuestionHi! Call of duty cross gen will entered in the black friday discounts? Thank you

Asked 5 years ago by Rob2005.

• A:Answer I pre-ordered it for 69.99, so if you find the cross-gen version for less than that it's discounted I guess. Hope this helps, God bless:-)

  Answered 4 years ago by GadsDadVerified Purchase

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Q: QuestionWill PlayStation be getting cross gen bundle at bestbuy?

Asked 5 years ago by Bo.