“I have a MacBook Pro and I just purchased the Pixma TR8620 and I can't scan. What am I doing wrong? I am able to print but not scan.”

1-1 of 1 Answer

• Can you install the Canon software package? There are several programs in the package. I use “Canon inkjet smart connect.” My Windows laptop won’t scan with commands directly from the printer, but will work fine with commands from the above software on my laptop.

  Answered by Groundhog 3 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.