“I live in a single story apartment complex and my garage only provides weak wi-fi coverage, do you have a solution? How far can the hub be from the door sensor?”
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I’m about 50 ft away and have no problems
Sorry, there was a problem. Please try again later.Hello Larry, thank you for reaching out with your question. We are sorry to hear that your connection is not as strong. We always recommend connecting to a 2.4 Ghz network instead of 5. The door sensor must be mounted at the very top panel on your Garage door and the Smart hub needs to be 7-10 ft away from your Garage door opener. Feel free to reach us at [email protected] for any additional inquiries you may have.
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