Questions & Answers

Q: QuestionWhat is the best way to maintain the mattress pad?

• A:Answer The best way to maintain the ChiliSleep Cube Cooling & Heating Mattress Pad is to machine wash it without heat and tumble dry it on low. Avoid using bleach or fabric softeners, and do not dry clean the mattress pad.

Q: QuestionHow does the mattress pad help improve sleep quality?

• A:Answer The mattress pad helps improve sleep quality by allowing for precise temperature control in one-degree increments, enabling users to reach their ideal sleep temperature. This temperature regulation facilitates a drop in body temperature, which signals the body to prepare for sleep and enhances the quality of REM sleep.

Q: QuestionHow does the water-based cooling system work?

• A:Answer The water-based cooling system in the Cube Cooling & Heating Mattress Pad works by actively circulating water through silicone micro-tubes in the pad. This circulation regulates the surface temperature of the mattress, providing a more comfortable sleeping environment. The system operates between 55-115°F (13-46°C), allowing users to select their ideal sleep temperature.

Q: QuestionHow does the mattress pad compare to other cooling mattress pads on the market?

• A:Answer The Cube Cooling & Heating Mattress Pad utilizes an adjustable, water-based system to regulate temperature, while other cooling mattress pads may use different technologies such as gel or foam. The Cube system operates between 55-115°F (13-46°C), providing a wider temperature range compared to some competitors. Additionally, it features energy-efficient operation with a power rating of 80 Watts per cube, which may be lower than other cooling mattress pads.

Q: QuestionCan the mattress pad be machine washed and dried?

• A:Answer Yes, the mattress pad can be machine washed and tumble dried on a no-heat setting.

Q: QuestionCan the mattress pad help alleviate sleeplessness caused by menopause, body pain, or night sweats?

• A:Answer Yes, the Cube Cooling & Heating Mattress Pad can help alleviate sleeplessness caused by menopause, body pain, and night sweats. Customer testimonials describe how its cooling capabilities assist in reducing sleeplessness from these specific conditions, allowing for a more relaxing sleep experience. The mattress pad operates between 55-115°F (13-46°C) to encourage quality, restorative sleep.

Q: QuestionWhat are the dimensions of the Queen-size mattress pad?

• A:Answer The dimensions of the Queen-size mattress pad are 80 inches in length and 60 inches in width. (Queen - 80" L x 60" W).

Q: QuestionWhat temperature range can the mattress pad provide?

• A:Answer The Cube Cooling & Heating Mattress Pad by ChiliSleep offers a wide temperature range from 55 degrees Fahrenheit to 115 degrees Fahrenheit (13 degrees Celsius to 46 degrees Celsius). This allows users to customize their sleep environment to their desired comfort level.

Q: QuestionHow does the Cube Cooling & Heating Mattress Pad work?

• A:Answer The Cube Cooling & Heating Mattress Pad utilizes an adjustable, water-based system to regulate the surface temperature of the existing mattress. It actively circulates water through silicone micro-tubes in the pad, providing a more comfortable sleeping environment. The wide temperature range of 55-115°F (13-46°C) allows users to achieve their ideal sleep temperature.

Q: QuestionDoes the mattress pad come with a warranty?

• A:Answer Yes, the mattress pad comes with a 2-year warranty for both parts and labor.

Q: QuestionWhat materials are used in the construction of the mattress pad?

• A:Answer The mattress pad has two sides: - The breathable mesh knit side is made of 100% polyester. - The soft quilted side is made of a 52% cotton and 48% polyester woven blend.

Q: QuestionHow loud is this ?

Asked 3 years ago by Cj.

This question was asked about the related product: ChiliSleep - Cube Cooling & Heating Mattress Pad - Half Queen + Cleaning Solution - White

• A:Answer The Cube control unit registers between 51-66 decibels, which is the equivalent to the sound of a fan.

  Answered 3 years ago by ChiliSleep

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs it necessary to refill unit nightly?

Asked 1 year ago by Anonymous.

This question was asked about the related product: ChiliSleep - Cube Cooling & Heating Mattress Pad - Half Queen + Cleaning Solution - White