“The sound input and sound output is not sharing one connection. How can I listen and talk at the same time?”

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• Thank you for asking! There are separate connections for input and output on the system. If designed for use with a PC, a headset should either by default also have separate connections (1 for microphone, and 1 for speaker/headphone), or, come with an adapter to split a single, combined connector into those separate connectors. Of course, if using separate devices, then each should have its own connector, and simply need plugged into the appropriate port on the PC. Should the above not resolve the issue, please contact our Friendly Customer Service Team at 855.490.2569, and reference ticket 3399264; we will gladly help you!

  Answered by CybertronPC Customer SVC 6 years ago

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