“I purchased a new laptop a year ago and now I am experiencing my first problem. When I turn it on to begin the loading process it doesn't reload the operating system fully. The screen just goes black. I am running the latest operating system from WIndows”
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Hi jody808 – There could be a number of causes for that, so that’s something we’d want to check out hands on. Please head over to www.geeksquad.com/schedule to set up a reservation for a free in-store consultation about your computer.
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