Questions & Answers

1-10 of 13 Questions
  • Question
    I have an AM4 AMD B350 mobo that requires an additional bracket for Ryzen compatibility. Do these come with or must I buy them elsewhere?   (5 Answers)

    By Frame June 23, 2017.

    Answers
    • Best 
      Answer

      I called Corsair and they said the free bracket deal ended 7/31/17. They referred me to their website where it is $10 with shipping. I will reject the Corsair AIO i ordered and go with a good air cooler.

      By pongagt August 18, 2017.

    • Question
      I was planning to buy the cyber power pc gua2600bst and I was wondering if I can add this to the prebuilt pc and if it's compatible?   (5 Answers)

      By Tenzin July 22, 2017.

      Answers
      • Answer

        Yes you can!

        By Kgun October 12, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Member
    • Question
      this is the version 2 right?   (5 Answers)

      By takitezsdc March 7, 2017.

      Answers
      • Best 
        Answer

        Yes, the "GTX" was rebranded to v2.

        By dryii March 11, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Plus Member
    • Question
      is this compatible with an i7 cpu?   (5 Answers)

      By hunter February 19, 2017.

      Answers
      • Best 
        Answer

        You get motherboard hardware for both Intel and AMD in the box. The faster the cpu the hotter. Most people will be satisfied with this unit but if you plan to overclock and your case can handle it you might want to check out one of the corsair products that have larger radiators than the 240 on this product. I think there are 280 and 360 radiators available but your case has to have space to mount it or you'll be cutting holes in it and mounting it externally.

        By MMOQueen February 24, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      Can I buy the mounting bracket kit separately at Best Buy?   (5 Answers)

      By Mrcruzzz December 30, 2016.

      Answers
      • Answer

        No you cannot, the mounting kit for the unit is supplied with it and cannot be purchased separately at bestbuy. Some locations may by chance have one, but generally speaking no.

        By Bestbuyjake February 4, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      does it come with thermal compound pre applied   (10 Answers)

      By constar261 November 24, 2016.

      Answers
      • Best 
        Answer

        Yes it does. I almost missed it. It is a perfect grey circle. I still added a tiny bit of my own though.

        By Saber423 November 25, 2016.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      What is warranty. Bought last june 2016 and has gone bad. How do i get replacement   (5 Answers)

      By Anonymous November 23, 2016.

      Answers
      • Answer

        Go to corsair home page, hydro products have a five year warranty according to what I just read. Did the unit fail or just the fan? For the price of a fan vs. your labor to pull it out to send it back I think I'd consider just buying another fan. don't know if you have to register with corsair as you do with some stuff but you probably do want to dig out your receipt.

        By suem February 5, 2017.

      • Question
        Is this the h100i v2? I can't seem to find where Best Buy specifies which model it is.   (5 Answers)

        By Anonymous November 13, 2016.

        Answers
        • Answer

          Yes

          By locoz31 November 26, 2016.

          • Verified Purchaser
          • My Best Buy® Elite Member
      • Question
        Hi Dudes! I am planning buy this cooler to my AMD FX-9590 (AM3+) But because this one is a big invest for me do you know will H100 be compatible with upcoming AMD Zen CPU?   (10 Answers)

        By Reptilee July 23, 2016.

        Answers
        • Answer

          Corsair put out an upgrade kit for AM4 boards already. The pre-order for it was free with a discount code, but that was last week. Right now it cost $5 for the upgrade kit, I don't know if you'll have to pay that or not if you buy this now.

          By CoolWhippy March 8, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        Is this the high performance edition or the extreme edition?   (5 Answers)

        By Mustafa June 29, 2016.

        Answers
        • Best 
          Answer

          Please refer to the Corsair website for cooler types: http://www.corsair.com/en-us/cooling

          By Informant October 14, 2016.

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