“My unit works great with the grind and brew but but with k-cups, rather then puncturing the top, it tears through them leading to coffee with a ton of grinds in the cup. Is there a brand of k-cups I should be using?”
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Mine does this too, no matter what brand I use. Sometimes you can use a pin to puncture a tiny hole and it might stop this but it helps about 50-50. I hate this coffee pot for this alone.
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