“If the product stops working can you return this to Best Buy or do you have to do it to the manufacturer?”

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• If it’s in original warranty. You can also buy the extra extended warranty.

  Answered by BeefpokersKevinRetired 5 years ago

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• Hello, If the unit needs to be replaced CyberPower can process a warranty service. The customer will need the receipt of the unit, serial number, and will work with the support team to diagnose. We can be contact at 1.877.297.6937. Thank you!

  Answered by TechSupport 6 years ago

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