Questions & Answers

Q: QuestionHow many outlets does this surge protector have?

• A:Answer This surge protector has 10 total outlets.

Q: QuestionWhat is the energy dissipation of this surge protector?

• A:Answer The energy dissipation of this surge protector is 3000 joules.

Q: QuestionDoes this surge protector come with a connected equipment guarantee?

• A:Answer Yes, it is backed by a $300,000 Connected Equipment Guarantee.

Q: QuestionAre there USB charging ports on this surge protector?

• A:Answer Yes, this surge protector has dual USB-C ports for fast charging.

Q: QuestionHow long is the cord of this surge protector?

• A:Answer The cord of this surge protector is 5 feet long.

Q: QuestionIs there a warranty included with this surge protector?

• A:Answer Yes, there is a one year warranty for parts and labor.

Q: QuestionDoes this have EMI/RFI noise Filter?

Asked 1 week ago by Anonymous.

• A:Answer Hello, Thank you for your question. Yes, this model does include EMI/RFI noise filtering: EMI/RFI Filtration: 150 kHz – 100 MHz This feature helps reduce electrical interference for connected devices.

  Answered 1 week ago by TechSupport

  
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Q: QuestionCan i turn off the RGB light when i go to sleep?

Asked 1 month ago by Edgar.

• A:Answer Hello Edgar, On the GXS1005C2: There is an icon of a sun of the side of the unit, Long press the capacitive touch button to turn on and turn off. Double-tap the capacitive touch button quickly to change the brightness setting. Single-tap the capacitive touch button to cycle through the available RGB lighting modes.

  Answered 1 month ago by TechSupport

  
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Q: QuestionDoes it work in India s it universal plug

Asked 3 months ago by Mpatel786.

• A:Answer This product is designed, certified, and intended for use only for the United States power grid.

  Answered 3 months ago by TechSupport

  
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Q: QuestionWhat is the response time?? And does it have UL VPR ??

Asked 4 months ago by FairyExorcist.

• A:Answer Hello there, the response time is less than 1 nanosecond. It’s UL 1449 certified, and the UL Voltage Protection Rating (VPR) is 800 V (L–N, L–G, N–G).

  Answered 4 months ago by TechSupport

  
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