“This was a Christmas gift. Opened this morning and the led lights aren't working. I'm clueless about computers and have no idea what to look for. Any suggestions?”
Answer This Question
1-4 of 4 Answers
On rear left panel unscrew two black screws and remove panel. In middle are 3 ports that wires may need reconnecting. Pictures indicate the order of connection. C button on top of computer controls the LEDs. We had to call and tech did video conference to show us. Hope this helps.
Sorry, there was a problem. Please try again later.Thank you for reaching out. We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support team at your earliest convenience so we can look into the matter further; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support
Sorry, there was a problem. Please try again later.Having the same issue.
Sorry, there was a problem. Please try again later.I would make sure all of the cords are plugged in first and then follow every direction step by step. Make sure you’re pressing the power on the bottom and the power on the top. Mine came on automatically but that’s the only thing I can think of.
Sorry, there was a problem. Please try again later.
