A:AnswerWe are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
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Saturday: 9:30AM - 3:00PM PSTa
CyberPowerPC Support
A:AnswerWe are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
[email protected]
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
CyberPowerPC Support
A:AnswerThank you for reaching out to us. Please feel free to contact our tech support team at your earliest convenience for further assistance on this matter, we're always happy to help.
Tech Support:
(855) 888-2039
[email protected]
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
A:AnswerThank you for reaching out to us. Please feel free to contact our tech support team at your earliest convenience for further assistance on this matter, we're always happy to help.
Tech Support:
(855) 888-2039
[email protected]
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
A:AnswerThank you for reaching out to us Chunchunmaru. Please feel free to contact our tech support team at your earliest convenience for further assistance on this matter, we're always happy to help.
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-CyberPowerPC Support
A:AnswerJust go to the AMD software (ALT+R) And go where it says performance and turn on manual after you've done that put Fan tuning (On) after turn of Zero RPM Then apply changes
A:AnswerThank you for reaching out to us Kp20. Please feel free to contact our tech support team at your earliest convenience for further assistance on this matter, we're always happy to help.
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-CyberPowerPC Support
A:AnswerThank you for reaching out to us Mike. Please feel free to contact our tech support team at your earliest convenience for further assistance on this matter, we're always happy to help.
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-CyberPowerPC Support
A:AnswerHey Jeff,
So basically these are different hard drives. Two areas of storage. If you go into your settings and go to storage it should have two separate areas where you can store any files or downloads. One of these areas being the 2TB HDD and the other being the 240GB SSD. Hope this helps.
A:AnswerThank you for reaching out to us. The manufacturer, model, and specifications of the components included with this system may vary depending on what was currently available at the time the PC was built. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help.
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-CyberpowerPC Support
A:AnswerThank you for reaching out to us Chuckeroo. This system should include 120mm case fans. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help.
Tech Support:
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-CyberpowerPC Support
A:AnswerThank you for reaching out us Chuckeroo. This system should include a 600 watt power supply. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help.
Tech Support:
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-CyberpowerPC Support
A:AnswerThank you for reaching out to us Jjfry. This system should be capable of handling multiple monitors, however, please make sure your display cable is plugged directly into the graphics card located below the pink, green, and blue audio ports. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help.
Tech Support:
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-CyberpowerPC Support
A:AnswerThank you for reaching out to us Chucko. Please feel free to contact our tech support team at your earliest convenience for further assistance on this matter, we're always happy to help.
Tech Support:
(855) 888-2039
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Saturday: 9:30AM - 3:00PM PST
-CyberPowerPC Support
A:AnswerRETURN YOUR PC I HAD THE SAME PROBLEM RETURN IT AND GET YOUR MONEY BACK I DIDNT EVEN GET TO PLAY ON IT OR USE IT HAD IT FOR ATLEAST 13 hours and had like 30 problems get a better one