A:AnswerI have that pc and with a ram upgrade to 16 gig it works great for I Racing. Use the original drivers, DO NOT UPDATE DRIVERS! The new 19.3 and 19.4 driver are terrible on I Racing, use the original 19.1 driver and you are good to go.
A:AnswerThanks for reaching out Len. Try to put the old RAM stick back in to see if you are still getting display. Please make sure the new sticks of RAM are in slots 2 and 4 on the RAM slots. If you are still experiencing this issue, then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help.
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-CyberpowerPC Support
A:AnswerThank you for reaching out to us. It could be an issue with the graphics card. But to be sure, please contact support at 888/937-5582 Mon-Fri 8:30am-7:00pm PST for further troubleshooting. If the issue cannot be resolved over the phone, the technician will issue an RMA # for replacement of the part or an RMA # to have the system come in for service. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help.
Tech support:
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- CyberpowerPC Support
A:AnswerThanks for reaching out. If you are referring to RAM, that would depend on how much and up to what your motherboard would support. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help.
Tech support:
(888)937-5582
-CyberpowerPC Support
A:AnswerThanks for reaching out Maddox. Please double check your connections. If you are still experiencing this issue, please contact our tech support at your earliest convenience.
Tech support:
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-CyberpowerPC Support
A:AnswerThanks for reaching out Ahmet. The SSD should be able to be mounted on the right hand side of the PC. Depending if you are using a SATAIII SSD, you would need to connect to the SATA port as well as to the power supply. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help.
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A:AnswerThank you for reaching out Jackson. If you are referring to SSD slot, the answer is yes. This model should have 2 SSD slots available. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help.
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A:AnswerSorry for the inconvenience. The mouse that comes with the model you bought has a different RGB feature as the DPI sets the colors. The DPI goes as follows: 800(Red) 1600(Green) Default mode 2400(Blue) 3200(Purple) 6400(Metalic Blue) 8200(Orange). If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help.
Tech support:
(888)937-5582
- CyberpowerPC Support