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Questions & Answers

Your price for this item is $1,279.99
Page Showing 1-20 of 41 questions
  • QuestionDoes this pc have windows 10 pro? What brand is the SSD, hard drive, Ram, and power supply?

    Asked by Justin.

    • Answer This will likely vary based on which "batch" you get. What came in mine is: Purchased 08/2019 SSD - Adata SU650 HDD - Western Digital Green RAM - Adata XPG (AX4U300038G16-BWZ) PSU - Apevia 800 Watt Prestige Power 80 Plus Gold (ATX-PR800W)

      Answered by Daniel

  • QuestionThere are 2 leds on the desk top one is blue and one is orange what do they signify?

    Asked by John.

    • Answer The blue one indicates that power is on and the orange indicates HDD or SSD activity.

      Answered by Dave

  • QuestionIs there space to add a HDD or SSD and is Windows downloaded on the SSD it comes with?

    Asked by GamerGuy.

    • Answer Thanks for reaching out. There should be additional mounts/bays to add more storage drives. Windows will always be on the SSD unless the system did not come with one. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionWhy does my computer only have 8 gb of ram in it

    Asked by John.

    • Answer Thanks for reaching out John. Please make sure your RAM are seated in properly. If you are still experiencing this issue, please do not hesitate to contact our tech support agents at your earliest convenience so they can look into the matter further. Tech support: (888)937-5582 -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionWhat is the speed for the ram kits?

    Asked by Nick.

    • Answer Thanks for reaching out. This PC should come with x2 8GB DDR4 2400MHz RAM. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionWhat chipset is the motherboard in this system?

    Asked by Bryan.

    • Answer Thank you for reaching out. The motherboard will be using the AMD B450 chipset. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionWhat is power supply that comes with it, and does this come assembled and ready to go.

    Asked by Abarb.

    • Answer Thanks for reaching out Abarb. This PC should come with a 800 watt power supply unit. It comes pre-built and ready for plug and play. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionDoes this have a spare PCIe slot?

    Asked by Leothebear.

    • Answer Thank you for reaching out to us. Unfortunately, the manufacturer, form factor, specifications, and the number of M.2 slots available on the motherboards included with this system may vary depending on what was currently available at the time the PC was built. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionHow do I turn LEDS on.

    Asked by berniehoops.

    • Answer Thank you for reaching out. For further assistance on this matter, please contact our tech support team at your earliest convenience; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionHow many frames will Fortnite run

    Asked by Sean.

    • Answer Thank you for reaching out to us Sean. This PC should be able to run Fortnite as it does meet the minimum system requirements. However, the amount of FPS you receive in-game will vary depending on the resolution and refresh rate of your display, in-game graphics settings, as well as your network connection. It is always recommended that you check the system requirements of the game you would like to play before making your purchase. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionCan you use VR on this computer?

    Asked by Locuis.

    • Answer Thank you for reaching out to us Locuis. This PC should be able to support VR as it does meet the minimum system requirements for most VR headsets. However, the amount of FPS you receive in-game will vary depending on the resolution and refresh rate of your display, in-game graphics settings, as well as your network connection. It is always recommended that you check the system requirements of the game you would like to play before making your purchase. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionIs there a port to connect an ethernet cable to directly connect to router?

    Asked by A.

    • Answer Yes there is, mine is plugged in with one right now

      Answered by John

  • QuestionWhat motherboard is it because you guys say it varys from whenever it was built but what is the most common motherboard

    Asked by Jasonlroo.

    • Answer Thank you for reaching out to us JasonIroo. This system should include a B450M chipset motherboard. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (855) 888-2039 -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionWhat is the make and model of the motherboard in this desktop?

    Asked by Lucas.

    • Answer Thank you for reaching out to us Lucas. The manufacturer and model of the components included with this system may vary depending on what was currently available at the time the PC was built. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (855) 888-2039 -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionDo you know when these computers will be back in stock?

    Asked by hrblcrcl.

    • Answer Thank you for reaching out to us hrblcrcl. We recommend getting in contact with Best Buy directly for further assistance on this matter. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)900-5180 -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • Questiondoes it have an HDMI output

    Asked by glar.

    • Answer Thank you for reaching out to us Glar. This system should include an HDMI port on the graphics card. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)900-5180 -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionHow many USB ports are there

    Asked by Alex.

    • Answer Thank you for reaching out to us Alex. Unfortunately the manufacturer, form factor, and number of USB ports available on the motherboards included with this system may vary depending on what was currently available at the time the PC was built. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionI don’t know how to turn on the lights. I’m pressing the button upwards of the two USB ports on the top(Not the Power button) and the lights aren’t turning on. Am I doing something wrong, I need a picture of the buttons location

    Asked by Lukeksj.

    • Answer Mine used a separate remote controller. Lights are not controlled internally or via the MB as far as I know.

      Answered by Schoon70

  • QuestionHow many fans does the gpu have?

    Asked by Poko.

    • Answer 2

      Answered by Andrew

  • QuestionDoes this have an two intake fans?

    Asked by Polo.

    • Answer Thank you for reaching out to us Polo. This system should include 2 intake fans, however, the intake fans for this case is located on the side where the air intake holes are. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert