Questions & Answers

Q: QuestionAre all the LED lights covered under the manufacturers warranty? Under the Geek Squad extended warranty?

Asked 2 years ago by Anonymous.

• A:Answer Hi the LEDS are covered within the manufactures warranty. Please feel free to contact our tech support team at your earliest convenience for further assistance on this matter, we're always happy to help. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST

  Answered 2 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionHow many ram slots are in here? where do the extra hard drives get installed?

Asked 2 years ago by upgrades.

• A:Answer There are 4 total RAM slots, two occupied and two open. There is an open slot on the motherboard to add an extra nvme SSD and the HDD slot (currently occupied by a 1 TB HDD) can be located on the opposite side of the case at the bottom (after opening the side panel).

  Answered 2 years ago by ShaunVerified Purchase

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Q: QuestionDoes this PC require a specific Ethernet cable? Thank you.

Asked 2 years ago by LukeA.

• A:Answer No

  Answered 2 years ago by CregT

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Q: QuestionCan this pc case fit a ASUS - NVIDIA GeForce RTX 3090 TUF 24GB?

Asked 2 years ago by hello.

• A:Answer Thank you for reaching out to us. Please feel free to contact our tech support team at your earliest convenience for further assistance on this matter, we're always happy to help. Tech Support: (855) 888-2039 [email protected] Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

  Answered 2 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionIs the metal side panel inside the pc removable it’s getting in the way of when I try to clean the dust.

Asked 2 years ago by Chris.

• A:Answer I couldnt find a way to do it when I tried

  Answered 2 years ago by Faded90

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Q: QuestionWill this connect to oculus quest 2 pcvr able to play gorilla tag?

Asked 2 years ago by Nothanks.

• A:Answer yes you will if you have steam

  Answered 2 years ago by DominicF

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Q: QuestionNow if my pc is spiking while playing apex, what should I take into consideration in troubleshooting the issue?

Asked 2 years ago by TheIntenseSmolder.

• A:Answer take to professional

  Answered 2 years ago by StevenT

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Q: QuestionWhat mother bored does it have ???

Asked 2 years ago by Mayt.

• A:Answer Asus B550 Prime Plus

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionDoes this PC heat up quickly?

Asked 2 years ago by Unknown.

• A:Answer I haven't noticed any heating issues

  Answered 2 years ago by MattS

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Q: Questionhello good morning. I have two questions. what motherboard is equipped? the ryzen 7 processor, is it the 5700G, with built-in APU?

Asked 2 years ago by JahsDarK.

Q: Questiondo you know if the cpu could be an ryzen 7 5700x or 7 5700g

Asked 2 years ago by anonymous.

• A:Answer Thank you for reaching out to us. The manufacturer, model, and specifications of the components included with this system may vary depending on what was currently available at the time the PC was built. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. ​ Tech Support: (855) 888-2039 [email protected] Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

  Answered 2 years ago by CyberPowerPC Brand Expert

  
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Q: Questiondo you know if the cpu could be an amd ryzen 7 5700x or 5700g

Asked 2 years ago by Anoymous.

• A:Answer Thank you for reaching out to us. The manufacturer, model, and specifications of the components included with this system may vary depending on what was currently available at the time the PC was built. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. ​ Tech Support: (855) 888-2039 [email protected] Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

  Answered 2 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionI have the red vulkanz ram sticks from tforce can i use the grey ram kit if the only difference is that theyre grey? I cant find any difference in the kits besides the outside color of them but you never know so i figured id ask here.

Asked 2 years ago by Anonymous.

Q: QuestionDoes this pc run “rainbow six siege” smoothly

Asked 2 years ago by Rodrigo.

• A:Answer Thank you for reaching out to us. We suggest that you check the system requirements and the game requirements to make sure that both the games that you want to play and the system are compatible with each other. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

  Answered 2 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionIs a RTX 3060 ti compatible with this computer's motherboard?

Asked 2 years ago by RickySpanish9805.

• A:Answer Thank you for reaching out. For further assistance on this matter, please contact our tech support team at your earliest convenience; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

  Answered 2 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionDoes this support wpa3

Asked 2 years ago by Pbercume.

• A:Answer Thank you for reaching out. For further assistance on this matter, please contact our tech support team at your earliest convenience; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

  Answered 2 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionThis PC worked fine, then one day the rgb rainbow lighting on the fans just went dark. The PC had not been moved or opened, however cannot get them to come back on even with the button that supposedly controls the colors.

Asked 2 years ago by DisappointedBuyer.

• A:Answer had this problem. open side panel (side that is NOT the glass planel, you should see two screws in the back) and plug in loose cable

  Answered 2 years ago by JoeB

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Q: QuestionI play COD, I own this PC and it lags so bad. My PS5 didn’t have this issue. What would be something to upgrade for a smoother game play?

Asked 2 years ago by Gamegurl.

• A:Answer Either the graphics card or ram

  Answered 2 years ago by RickyRVerified Purchase

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Q: QuestionIs the ram upgradeable? I have vengeance 32gb DDR4 ram and I was wondering if it would fit and work

Asked 2 years ago by Mary.

• A:Answer Yes it would be compatible

  Answered 2 years ago by RickyRVerified Purchase

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