Questions & Answers

Q: QuestionDoes this come with an RTX 2080 Super or just a regular RTX 2080?

Asked 6 years ago by Nick.

• A:Answer Thank you for reaching out to us Nick. This system should include an RTX 2080 super. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

  Answered 6 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionIn the overview it states that this is a supreme liquid cool desktop. In the specs it shows that it is cooled by air. What is the cooling solution on this PC

Asked 6 years ago by Robert.

• A:Answer Thank you for reaching out to us Robert. This system should include a 120mm AIO ( All In One ) liquid cooler. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

  Answered 6 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionDoes this power supply offer dual voltage? (100-220 volts) I wanna bring this desktop to South Korea and use it; however, I was wondering if the power supply of this desktop also supply 220 voltage power.

Asked 5 years ago by Jfs2739.

• A:Answer Thank you for reaching out to us Jfs2739. This system should be compatible with 110v and 220v outlets. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)900-5180 -CyberpowerPC Support

  Answered 5 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionWhat is the specific power supply?I have been through 2 prebuilts because of bad power supplies so I don’t want another faulty computer.I need the brand,watts,and rating.

Asked 5 years ago by Mike.

Q: QuestionIs there a way to control the lighting without using the remote? The remote stopped working within 10 minutes of turning on the computer (it's not the battery).

Asked 5 years ago by Kay.

• A:Answer Thank you for reaching out to us Kay. Unfortunately the color of the RGB lighting can only be changed with the remote. If you haven't already please feel free to contact our tech support team at your earliest convenience for further assistance on this matter, we're always happy to help. Tech Support: (888)937-5582 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

  Answered 5 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionSo I am trying to find the case separate, what is the case name for this model?

Asked 5 years ago by Mason25.

• A:Answer Thank you for reaching out to us Mason25. The case included with this system is an OEM case from CyberPowerPC. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

  Answered 5 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionWhat’s the mother board on this thing and what's the ram?

Asked 6 years ago by Anonymous.

• A:Answer Thank you for reaching out to us. This system should include a Z390 chipset motherboard and 16gb of RAM. Unfortunately the manufacturer, form factor, and specifications of the components included with this system may vary depending on what was currently available at the time the PC was built. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

  Answered 6 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionHi, Can someone provide me with a full and detailed build sheet including what motherboard, hard drives, ram, etc is being in the build? Would be much appreciated, thinking about purchasing..

Asked 6 years ago by James.

• A:Answer Thank you for reaching out to us Paul. Unfortunately the manufacturer, form factor, and specifications of the components included with this system may vary depending on what was currently available at the time the PC was built. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

  Answered 6 years ago by CyberPowerPC Brand Expert

  
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Q: Questionis it rtx 2080 founders? or what edition is it?

Asked 6 years ago by ryan.

• A:Answer Thank you for reaching out to us Ryan. The manufacturer, form factor, and specifications of the graphics card included with this system may vary depending on what was currently available at the time the PC was built. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

  Answered 6 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionDoes this configuration run Direct X11?

Asked 6 years ago by OlDoc39.

• A:Answer Thank you for reaching out to us OlDoc39. This system should support both Direct X11 and Direct X12. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

  Answered 6 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionWhat kind of SSD does this computer use? M.2 or NVME or something else?

Asked 6 years ago by Anonymous.

• A:Answer Mine came with this. 512GB INTEL 660P SERIES PCIE NVME M.2 SSD. That’s straight from the build sheet I requested.

  Answered 6 years ago by UntotenGamingVerified Purchase

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Q: QuestionWhy does it take 2 weeks to ship?

Asked 6 years ago by Jack.

• A:Answer From what I gathered from my purchase. Best Buy sends the build request to Cyberpower to fulfill. These computers aren’t sitting at Best Buy waiting to be purchased. Mine arrived two days after the “arrival date”

  Answered 6 years ago by UntotenGamingVerified Purchase

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Q: QuestionWhat motherboard is included in the PC? Also does this PC come with Windows 10 already installed? Thank you for the help

Asked 6 years ago by Jack.

• A:Answer Thank you for reaching out to us Jack. This system should include a Z390 chipset motherboard, however, the manufacturer, form factor, and type of ports may vary depending on what was currently available at the time the PC was built. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

  Answered 6 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionWhat size and rating is the power supply ? Example 650w gold

Asked 6 years ago by Drewskee.

• A:Answer Mine came with an 800W 80 plus gold.

  Answered 6 years ago by UntotenGamingVerified Purchase

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Q: QuestionDoes this have an Ethernet port to plug into? To hardwire it to my network? Also is there a dvi port or do you need an adapter?

Asked 6 years ago by Vic.

• A:Answer Thanks for reaching out Vic. The motherboard should have a Ethernet port in order for you to hardwire your computer to your router. As for the DVI port, it may vary on the video card, as some video cards may not have a DVI port. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

  Answered 6 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionCan this be expanded to 32 GB ram memory

Asked 6 years ago by Mac.

• A:Answer Yes it is

  Answered 6 years ago by Qu1z0

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Q: QuestionDescription says liquid cooled, but tech specs say air cooled. What type of cooling is it actually?

Asked 6 years ago by Kent.

• A:Answer Thank you for reaching out to us Kent. This system should include a 120mm AIO ( All In One ) liquid cooler. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

  Answered 6 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionWill I be able to upgrade not just the RAM size, but the speed as well?

Asked 5 years ago by Lane.

• A:Answer Thank you for reaching out to us Lane. The best way to purchase more RAM for the PC would be to look up the serial number on the side of the RAM online and purchase the exact same stick. It is always recommended that you have matching sticks of RAM inside your PC to avoid incompatibility issues. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

  Answered 5 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionWhat is the power supply on this, how many watts and is it gold?

Asked 6 years ago by Melissa.

• A:Answer Thank you for reaching out to us Melissa. The system should include an 800 watt power supply. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

  Answered 6 years ago by CyberPowerPC Brand Expert

  
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