“I have this pc and I have never seen the top case fan running. Is this normal?”
1-6 of 6 Answers
Okay I got it connected to the white end connecter that also lead to the motherboard and it is working now. Thanks for the help everyone.
Sorry, there was a problem. Please try again later.No, this is not normal. Mine has always been running on mine. I would pull your panel and double check the power cable and make sure it didn't get unplugged when you removed the foam insert that came with the PC. You can contact their support line at 888-900-5100, make sure you have your serial number from the back of the machine. It's at the top of the machine and starts with ET Hope that helps!
Sorry, there was a problem. Please try again later.Okay I just check and looks like both fans aren't working. The one behind the water cooler and the case fan. I will be posting a picture of the connector that I think is causing the issue.
Sorry, there was a problem. Please try again later.It is not normal. The top fan should be running. Remove the side panel and check if it is connected to the power supply.
Sorry, there was a problem. Please try again later.The top fan works on mine. Perhaps you have a lose or disconnected power connector? If it is securely connected i recommend calling Cyberpower support. You might have a bad fan.
Sorry, there was a problem. Please try again later.We do apologize for that issue and it sounds like the wiring to the fan may have come loose from shipping. It is recommended that you trace the wire if you are comfortable with doing so otherwise you may also contact our technical support department for assistance. Please contact our technical support department directly if you need additional assistance at 1.888.937.5582 Monday through Friday from 7am to 7pm PST.
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