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You can contact Best Buy Support and they will fix the problem here is the customer service number 1 (888) 237-8289 call them and answer there questions.
Sorry, there was a problem. Please try again later.Thanks for reaching out. If the PC comes broken or does not work, you can always return the PC or have it sent in for repairs. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support
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