“I’ve had this computer since last summer. Today I shut it down and came back and it isn’t turning on. The fans are spinning and a new light appeared on the motherboard. The lights on my keyboard/mouse are not coming on. Also the monitor says no signal.”
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Sent it into Best Buy and they said it could be a lot of things so they gave me the money back and they showed us a pc exactly the same made by Cyberpower just with a faster processor so we got that one for free as a replacement. But at the expense of all my files. So if your going to take it in, transfer your files off first if you have another pc.
Sorry, there was a problem. Please try again later.Thanks for reaching out Anonymous. There could be various reasons as to why your computer is not functioning. The first thing to check out is the PSU and make sure that still works. Try doing a PSU power test to test it out. You can also try Power Cycling the PC. If not, there could be a chance you may need to change the battery. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 - CyberpowerPC Support
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