“I just got this pc and I am trying to connect it to my monitor and there is no signal. I am using hdmi cable. do you know why?”
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The same thing happened to me. I tried everything to fix it, nothing worked. I eventually took it back to best buy for help, and they said there was a faulty part inside the computer. They took that one back and sent me a new computer. Maybe thats the case for you.
Sorry, there was a problem. Please try again later.We do apologize you're having difficulty. Please make sure you are connecting your monitor directly to the graphics card which is below the audio ports on the PC. If you are connecting it to the motherboard's integrated graphics ports that will not work as they are automatically disabled when a graphics card in installed in the PC's motherboard. Please contact our technical support department if you need additional assistance at 1.888.937.5582 Monday through Friday from 7am to 7pm PST.
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