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Questions & Answers

Your price for this item is $899.99
Page Showing 81-100 of 372 questions
  • QuestionCould I upgrade to a 2060 super and a i7-9700k or will the motherboard not support it?

    Asked by Vinnie.

    • Answer Thank you for reaching out to us Vinnie. The components included with this system are upgradeable, however, it is always recommended that you check for compatibility before making your purchase on new hardware. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionIf i wanted to would i be able to upgrade the RAM?

    Asked by Kche0430.

    • Answer Thank you for reaching out to us Kche0430. The best way to purchase more RAM for the PC would be to look up the serial number on the side of the RAM online and purchase the exact same stick. It is always recommended that you have matching sticks of RAM inside your PC to avoid incompatibility issues. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionI have no sounds and my mic is not working..

    Asked by Anonymous.

    • Answer Thank you for reaching out to us. Please feel free to contact our tech support team at your earliest convenience for further assistance on this matter, we're always happy to help. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionWhat mother board does this pc have?

    Asked by xDarkKnox.

    • Answer Thank you for reaching out to us xDarkKnox. This system should include a B365 chipset motherboard. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionJust got and its running Great. I put in a 500 GB SSD just so for additional games. Why doesn't the front fans run? They do light up but I can't figure out why they don't run. Me and my friend bought same machine and both do the same thing?

    Asked by HekCid.

    • Answer Thank you for reaching out to us HekCid. Please feel free to contact our tech support team at your earliest convenience for further assistance on this matter, we're always happy to help. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionIf i were to upgrade to a 2060 super and a i7 9600k would the motherboard be able to support both of those?

    Asked by Vinnie.

    • Answer Thank you for reaching out to us Vinnie. Please feel free to contact our tech support team at your earliest convenience for further assistance on this matter, we're always happy to help. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionDoes this pc have a cd tray?

    Asked by Didi.

    • Answer Thank you for reaching out to us Didi. Unfortunately this system does not include an internal CD/DVD drive, however, you may purchase an external CD/DVD drive that uses a USB connection separately if needed. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionHello could i put a ryzen 7 3700x in this pc?

    Asked by Frank.

    • Answer Thank you for reaching out to us Frank. Unfortunately the motherboard included with this system does not support an AMD processor. You will not be able to upgrade to an AMD Ryzen 7 3700X processor without changing the motherboard. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionIf i were to upgrade the cpu is te pc ryzen compatible?

    Asked by Tom123.

    • Answer Thank you for reaching out to us Tom123. Unfortunately the motherboard included with this system does not support an AMD processor. You will not be able to upgrade to an AMD Ryzen processor without changing the motherboard. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionAre you able to stream without any issues?

    Asked by tommy.

    • Answer Thank you for reaching out to us Tommy. This system should be able to handle streaming while playing some games. However, your in-game graphics settings, network connection, and streaming platform may affect performance and quality of your stream.If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionSo does this have just 1 stick of 8gb memory or 2 sticks of 4gb memory

    Asked by andy.

    • Answer Thank you for reaching out to us Andy. This system should include 1 8GB stick of RAM. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionIs it possible to change the color of the light on the keyboard that comes with this PC? If so, how do you do it?

    Asked by Marissa.

    • Answer Thank you for reaching out to us Marissa. Unfortunately the keyboard included with this system does not include RGB capabilities. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionWhat brand of ram is this so I can buy more

    Asked by Timmybou.

    • Answer Thank you for reaching out to us Timmybou. The best way to purchase more RAM for the PC would be to look up the serial number on the side of the RAM online and purchase the exact same stick. It is always recommended that you have matching sticks of RAM inside your PC to avoid incompatibility issues. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • Questioncan 8 GB ram expendable

    Asked by lol.

    • Answer Thanks for reaching out. You should be able to add additional RAM. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (888)937-5582 -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionWhat antivirus is best to use with this PC? We have Norton 360 Deluxe and the PC is lagging terribly. Is it possible there is a compatibility issue?

    Asked by Ann.

    • Answer Thank you for reaching out to us Ann. It is always recommended that you check the minimum system requirements for the games and software you wish to run before making your purchase. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionHow much fps can this support on fortnite?

    Asked by Anonymous.

    • Answer Thank you for reaching out to us. This PC should be able to run Fortnite as it does meet the minimum system requirements. However, the amount of FPS you receive in-game will vary depending on the resolution and refresh rate of your display, in-game graphics settings, as well as your network connection. It is always recommended that you check the system requirements of the game you would like to play before making your purchase. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionHow much fps can it run on fortnite low settings?

    Asked by Christian9.

    • Answer Thank you for reaching out to us Christian9. This PC should be able to run Fortnite as it does meet the minimum system requirements. However, the amount of FPS you receive in-game will vary depending on the resolution and refresh rate of your display, in-game graphics settings, as well as your network connection. It is always recommended that you check the system requirements of the game you would like to play before making your purchase. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionDoes the PC come ready to connect to Wi-Fi?

    Asked by hydros1ty.

    • Answer Thanks for reaching out. This PC should come with WiFi built-in. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (888)937-5582 -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionWhat are the two antenna like objects that came with my computer? i found two places that i can screw them onto but i have no idea what they are for. Can anyone help me?

    Asked by stationwaggon.

    • Answer Thanks for reaching out. The antennas are for your WiFi signal strength. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (888)937-5582 -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionCan i use another power cord?

    Asked by RicardoRobles.

    • Answer Thank you for reaching out to us RicardoRobles. You should be able to use a different power cable if it is the same one, however, it is always recommended that you use the one provided with the system. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert