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Questions & Answers

Your price for this item is $859.00
Page Showing 21-40 of 61 questions
  • QuestionMy cyberpower computer turned off when we had a power surge but came back on right after it was over. But about 4hrs later turned itself off and now won't turn on What can I do? I just bought it two weeks ago.

    Asked by Brando.

    • Answer Thank you for reaching out to us Brando. Please feel free to contact our tech support team at your earliest convenience for further assistance on this matter, we're always happy to help. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionI just got the pc and set it up. Are the fans supposed to run so loud? I’m getting 4.15 ghz of speed when the base is 3.6 is that normal? Can I keep it like that without having to worry about the pc over working or burning out too fast? Please help.

    Asked by Phantom.

    • Answer Thank you for reaching out to us Phantom. Please feel free to contact our tech support team at your earliest convenience for further assistance on this matter, we're always happy to help. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionCan this computer wirelessly connect to wifi?

    Asked by Bryan.

    • Answer Yes, this computer comes with 2 WiFi adapters, I believe they are WiFi adapters, but you simply screw them in the back of the computer and you are good to go!

      Answered by Peter

  • QuestionCan i play at 240fps with this pc on fortnite?

    Asked by Bry.

    • Answer Thank you for reaching out to us Bry. This PC should be able to run Fortnite as it does meet the minimum system requirements. However, the amount of FPS you receive in-game will vary depending on the resolution and refresh rate of your display, in-game graphics settings, as well as your network connection. It is always recommended that you check the system requirements of the game you would like to play before making your purchase. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582

      Answered by CyberPowerPC Brand Expert

  • QuestionHow much FPS does this run on Fortnite

    Asked by Mitchell.

    • Answer Thank you for reaching out to us Mitchell. This PC should be able to run Fortnite as it does meet the minimum system requirements. However, the amount of FPS you receive in-game will vary depending on the resolution and refresh rate of your display, in-game graphics settings, as well as your network connection. It is always recommended that you check the system requirements of the game you would like to play before making your purchase. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionWhat is the speed of the ram

    Asked by Anonymous.

    • Answer Thank you for reaching out to us. This system should include 2666mhz RAM. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)900-5180 -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionDoes this pc come with an rgb remote so you can change the color of the rgb fans to a specific color?

    Asked by Phantom.

    • Answer Yes! The remote has 11 color options and lots of preset cycles of patterns of colors (I have mine set to a spinning rainbow). You can also set it on auto. There is brightness control and you can, of course, turn it on and off any time. The remote only controls 3 of the 4 fans however.

      Answered by Mint

  • QuestionWould I be able to upgrade the RAM? So instead of 16Gb RAM I could put 32Gb RAM Into it.

    Asked by Ashton.

    • Answer Thanks for reaching out Ashton. The motherboard should have 4 RAM slots, which should also be able to support up to 64GB of RAM. So, you should be able to install 32GB of RAM. Please double check your motherboard for compatibility. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionHow long after ordering this PC does it take to receive it?

    Asked by JimJam.

    • Answer Thank you for reaching out to us JimJam. We recommend getting in contact with Best Buy directly for further assistance on this matter.

      Answered by CyberPowerPC Brand Expert

  • QuestionWhen is the computer going to be back in stock?

    Asked by Ultimatesimba.

    • Answer Thank you for reaching out to us Ultimatesimba. We recommend getting in contact with Best Buy directly for further assistance on this matter.

      Answered by CyberPowerPC Brand Expert

  • QuestionDoes this PC come with a keyboard and a mouse

    Asked by Andy.

    • Answer Thank you for reaching out to us Andy. This system should include a complimentary mouse and keyboard. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)900-5180 -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionDoes this device come with windows

    Asked by Bigcountry316.

    • Answer Thank you for reaching out to us Bigcountry316. This system should come with Windows 10 preinstalled. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)900-5180 -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionDoes this come with a bluetooth receiver to use wireless gaming headphones?

    Asked by Ben.

    • Answer Thank you for reaching out to us Ben. Unfortunately this system does not include Bluetooth capabilities, however, you may purchase a Bluetooth adapter separately if needed. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)900-5180 -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionHi is this PC good for Microsoft Flight Simulator and X plane 11?

    Asked by Georgeloreto1957.

    • Answer Thank you for reaching out to us Georgeloreto1957. This PC should be able to run X-Plane 11 as it does meet the minimum system requirements. However, the amount of FPS you receive in-game will vary depending on the resolution and refresh rate of your display, in-game graphics settings, as well as your network connection. It is always recommended that you check the system requirements of the game you would like to play before making your purchase. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionIs the 16GB that comes with it, 2 sticks of 8GB or some other configuration?

    Asked by Drewz.

    • Answer Thank you for reaching out to us Drewz. This system should include 2 sticks of 8GB RAM. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)900-5180 -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionDoes this come with a mouse and keyboard?

    Asked by FBI.

    • Answer Hi FBI, Thank you for contacting CyberPowerPC. Yes, the system will come equipped with a gaming keyboard and mouse when you purchase the system.

      Answered by CyberPowerPC Brand Expert

  • QuestionIs this a good pc to stream on?

    Asked by Jarrett.

    • Answer Thank you for reaching out to us Jarrett. This system should be able to handle streaming while playing games. However, your in-game graphics settings, network connection, and streaming platform may affect performance and quality of your stream. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)900-5180 -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionWill I be able to stream on this while still getting decent frames? This is including lowest settings

    Asked by mmmmm.

    • Answer Thank you for reaching out to us. This system should be able to handle streaming while playing games. However, your in-game graphics settings, network connection, and streaming platform may affect performance and quality of your stream. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)900-5180 -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionHow many fans are able to be put in? (120mm)

    Asked by DoctorDCR.

    • Answer Thank you for reaching out to us DoctorDCR. You may add an additional 120mm fan at the top of the case. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)900-5180 -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionHow many CPUs are included?

    Asked by Adam.

    • Answer Thank you for reaching out to us Adam. This system should include an AMD Ryzen 5 3600 processor. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)900-5180 -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert