A:AnswerThanks for reaching out Khoi. Any promotions on the computer for any games will be from the retailer. If you still have not received the promotional items, it would be best to contact the retailer.
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A:AnswerThanks for reaching out. There should be a remote that comes with the PC that allows you to change the color of the RGB. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help.
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A:AnswerThanks for reaching out Avago. That depends on which capture card you get. Some motherboards may not have extra PCI-E slots available. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help.
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A:AnswerThanks for reaching out Mitchell. If you are able to boot into Windows, your SSD is most likely working. Please check to make sure that your SSD is not full. If it is full, you will need to move your games to your HDD. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help.
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A:AnswerThanks for reaching out aCherryKola. You can upgrade any component inside your PC at any point in time. Just make sure they are compatible with your motherboard. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help.
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A:AnswerThank you for reaching out. We should be able to connect 5.1 speakers to the system and configure the speakers using the audio driver software. If you require assistance, please give our Technical Support line a call at (888) 937-5582.
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A:AnswerI received a Zotac (2 fan) graphics card (non blower) so I would assume no. As for the CPU upgrade, AMD's site shows AM4 so as long as there is a motherboard BIOS update, you should be good.
A:AnswerThanks for reaching out Sean. This PC is pre-built and ready for plug and play. You will need to provide a monitor and a display cable for the PC. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help.
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A:AnswerMine didn’t either and I thought the same thing. Everything else was sealed so I believe it was new and unopened but it made me nervous not having the foam inside the case.
A:AnswerThanks for reaching out Jon. Please double check your motherboard for RAM compatibility. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help.
Tech support:
(888)937-5582
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