Questions & Answers

Q: QuestionDoes this come virtual reality capable.

Asked 1 month ago by Jason7788.

• A:Answer Thank you for reaching out to us. This PC should be able to run VR games as it does meet the minimum system requirements. However, the amount of FPS you receive in-game will vary depending on the resolution and refresh rate of your display, in-game graphics settings, as well as your network connection. It is always recommended that you check the system requirements of the game you would like to play before making your purchase. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

  Answered 1 month ago by CyberPowerPC Brand Expert

  
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Q: QuestionCan I install an internal optical drive in this unit? Can I get Windows pro with this unit? Does windows pro come with Microsoft office?

Asked 1 month ago by cabbage.

• A:Answer Thank you for reaching out to us. Please feel free to contact our sales team at your earliest convenience for further assistance on this matter; we're always happy to help. Sales: (800)707-0393 [email protected] Hours of Operation: Monday - Friday: 8:30 AM - 5:30 PM PST

  Answered 1 month ago by CyberPowerPC Brand Expert

  
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Q: QuestionIs this ddr5 ram?

Asked 3 months ago by Anonymous.

• A:Answer Thank you for reaching out to us. Yes, the PC is equipped with DDR5 RAM.

  Answered 3 months ago by CyberPowerPC Brand Expert

  
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Q: QuestionDoes this PC support wifi 6 or 7?

Asked 3 months ago by DeanM.

• A:Answer Thank you for reaching out to us. The PC supports Wi-Fi 6 connectivity.

  Answered 3 months ago by CyberPowerPC Brand Expert

  
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Q: QuestionWhen I purchased mine, I got some different brands of pc components from the ones others have been showing in their reviews. Is this normal? Instead of an ASUS motherboard, I got an ASRock motherboard. Different GPU and AIO too.

Asked 3 months ago by ZeStupid.

• A:Answer Thank you for reaching out to us. The manufacturer, model, and specifications of the components included with this system may vary depending on what was currently available at the time the PC was built.

  Answered 3 months ago by CyberPowerPC Brand Expert

  
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Q: QuestionWhat kind of coolant does the PC take

Asked 3 months ago by Athena.

• A:Answer Thank you for reaching out to us. The liquid cooler does not require maintenance.

  Answered 3 months ago by CyberPowerPC Brand Expert

  
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Q: QuestionWill there be at least one nvme 5 slot on the motherboard for future use?

Asked 4 months ago by JayD.

• A:Answer Thank you for reaching out to us. The PC only has PCIE 4.0 interface for storage.

  Answered 3 months ago by CyberPowerPC Brand Expert

  
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Q: Questionhow much fps can u get in fortnite

Asked 4 months ago by nova.

• A:Answer Thank you for reaching out to us. This PC should be able to run Fortnite as it does meet the minimum system requirements. However, the amount of FPS you receive in-game will vary depending on the resolution and refresh rate of your display, in-game graphics settings, as well as your network connection. It is always recommended that you check the system requirements of the game you would like to play before making your purchase. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

  Answered 4 months ago by CyberPowerPC Brand Expert

  
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Q: QuestionHow many USBS in total?

Asked 5 months ago by Doom560.

• A:Answer Thank you for reaching out. This particular desktop is equipped with: 2 x USB-C 3.2, 4 x USB-A 2.0, and 4 x USB-A 3.2 .

  Answered 5 months ago by CyberPowerPC Brand Expert

  
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Q: QuestionWhat brand is the 5070 Ti?

Asked 6 months ago by Anon.

• A:Answer Gigabyte makes the graphics card.

  Answered 5 months ago by AnonymousVerified Purchase

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Q: QuestionDoes this pc come with a WiFi adapter

Asked 6 months ago by Logan.

• A:Answer Thank you for reaching out to us. The motherboard included with this system may vary depending on what was currently available at the time the PC was built. However, if the desktop has a motherboard with WIFI capabilities then it will have a separate antenna included.

  Answered 6 months ago by CyberPowerPC Brand Expert

  
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Q: QuestionWhat are the specific specifications for the GPU and CPU cooling systems?

Asked 7 months ago by Dame.

• A:Answer Thank you for reaching out to us. The manufacturer, model, and specifications of the components included with this system may vary depending on what was currently available at the time the PC was built.

  Answered 7 months ago by CyberPowerPC Brand Expert

  
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Q: QuestionCan I connect extra SSDs or hard drives? I would like more storage than 2TB.

Asked 7 months ago by KiraFlowers.

• A:Answer Thank you for reaching out to us. You can install other storage devices.

  Answered 7 months ago by CyberPowerPC Brand Expert

  
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Q: Questiondo i need a new 2 prong headset for the pc? When i get in a voice call my friends cant hear me

Asked 8 months ago by DebraG.

• A:Answer We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone or email. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST

  Answered 7 months ago by CyberPowerPC Brand Expert

  
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Q: QuestionCould you tell the builders/buyers to take the Phanteks accessory box out of the drive bay & ship it outside every X2S case? 1) The box's case opening instructions need to be outside the case. 2) The hardware rattles. 3) Cardboard box in airflow is bad.

Asked 8 months ago by FYI.

Q: QuestionI want to buy the case only. Is it for sale anywhere?

Asked 8 months ago by MelanieU.

• A:Answer This specific Phanteks case is only available through CyberPowerPC builds. The Phanteks Evolv X2 is the case you want to check out. Be aware the two cases have several small differences.

  Answered 8 months ago by Anonymous

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Q: Questionhow to change the color of the case, it didn't came with any remote or utility

Asked 8 months ago by vj.

• A:Answer Not sure if the earlier version of this PC they shipped included the software "ASRRGBLED". I just recently purchased the PC and this app came pre-installed. It allows me to change the color and mode of the LEDs.

  Answered 4 months ago by ChannVerified Purchase

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Q: QuestionIs there any USB port on the front or top of the machine? i.e, not all in the back

Asked 8 months ago by Alex.

• A:Answer there are 3 on the side where the keyboard is on the picture

  Answered 8 months ago by AuriVerified Purchase

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Q: Question(What is the shipping weight?) What is the manufactured weight?

Asked 8 months ago by Ryan007.

• A:Answer Thank you for reaching out to us. Please feel free to contact our tech support team at your earliest convenience for further assistance on this matter, we're always happy to help. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST

  Answered 8 months ago by CyberPowerPC Brand Expert

  
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