Questions & Answers

Q: QuestionHey I am looking for a decent priced gaming pc and saw this and have at least three questions (sorry.). One, what's the maximum quality the pc can run with without any problems? 2. how long can the pc last without maintenance? 3. can this run XCOM 2?

Asked 8 years ago by Justin.

• A:Answer Justin, Thank you for your interest in CybertronPC. Maximum quality will depend entirely on the game and resolution of your monitor, but this PC is built for medium-high settings gaming. In regards to maintenance and XCOM 2; this system does not require any real maintenance other than blowing out the dust every once and awhile and perhaps needing to update drivers. If there are any issues, you would have Lifetime Technical Support, so our Support Team can assist with any of that. XCOM 2 would be playable at medium-high settings, depending on your monitor's resolution, but the gaming experience will be enjoyable. Thank you,

  Answered 8 years ago by CybertronPC Customer SVC

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Q: QuestionHow many are the chances of this computer not falling appart when I get it because I don't know if you can return this thing

Asked 9 years ago by Boiiiiiii.

• A:Answer Boiiiiiii, Thank you for your interest in the Rhodium! While all physical products have a chance to fail, regardless of brand and/or model, the failure rate on the Rhodium and other CybertronPC systems is quite small. This is because not only do we select the components we use based on experience with the various brands and particular components gained over our many years in the industry (Since 1997), we also expertly assemble and integrate our systems, and follow up with professional testing and quality assurance. And, on those rare occasions when a system does have an issue, we stand behind our products, not only with the warranty, but also Free Lifetime Technical Support. This being said, based on time and condition, computer systems purchased from Best Buy can be returned.

  Answered 9 years ago by CybertronPC Customer SVC

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Q: QuestionIs the r7 360 better than 960

Asked 9 years ago by Gamer.

• A:Answer Gamer, In general, an NVIDIA GTX 960 will perform slightly better than a Radeon R7 360, all else being equal. If you are looking for NVIDIA GTX 960 or better performance, you may wish to look at other CybertronPC offerings here at Best Buy, including the Unleashed-G9, Shockwave X6-9600, Steel-9600 or Palladium 970Z (TGMPALADGTX9ZBU).

  Answered 9 years ago by CybertronPC Customer SVC

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Q: QuestionCan this pc run overwatch?

Asked 7 years ago by Bob.

• A:Answer Bob, Based on the information available at this time (04/25/2018), this system meets or exceeds the requirements to run Overwatch. Thank you!

  Answered 7 years ago by CybertronPC Customer SVC

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Q: QuestionI just bought this system and have it set up and working great. One quick question: What is the object that looks like an antenna? It was packaged with the power cord but, I don't see any place to plug it in. Thanks!

Asked 7 years ago by JRM4.

• A:Answer JRM4, Thank you for choosing a CybertronPC Rhodium system! As to the object, this system doesn't ship with wireless capabilities, so we are uncertain as to what it might be. So that we can help determine what it is, and answer your question, please contact our Friendly Customer Service Team at [email protected], or via toll-free call to 855.490.2569. Thank you again!

  Answered 7 years ago by CybertronPC Customer SVC

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Q: QuestionIs the keyboard wireless?

Asked 8 years ago by Randomquestion.

• A:Answer Randomquestion, This system comes with a wired keyboard and mouse. Thank you,

  Answered 8 years ago by CybertronPC Customer SVC

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Q: QuestionCan this run CsGo more than 100 Fps and can this run minecraft more than 200 fps?

Asked 8 years ago by San.

• A:Answer San, That will depend entirely on what in-game settings and resolution you game at. This system is more than capable of playing both titles, but would probably not run at those numbers unless the settings were turned down. Thank you,

  Answered 8 years ago by CybertronPC Customer SVC

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Q: QuestionDoes this come with a HDMI or VGA connector?

Asked 8 years ago by Jayden.

• A:Answer It has both. I bought a cheap 32 inch tv to use as the monitor for this computer. Connected it via hdmi. Looks great!

  Answered 8 years ago by pictureitVerified Purchase

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Q: QuestionCould I replace the current graphics card in this computer with a gtx 970? Thank you for your help.

Asked 8 years ago by Jacob.

• A:Answer Jacob, Yes, you absolutely can. It will work within the system just fine, just make sure that the graphics card selected has the appropriate PCI-E connectors within the system. If you need assistance with that, please give our friendly Technical Support Staff a call toll-free at 1-855-490-2569. Thank you,

  Answered 8 years ago by CybertronPC Customer SVC

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Q: QuestionI just opened this PC brand new and there is no display. I tried connecting via HDMI and VGA. Any ideas?

Asked 9 years ago by Haris.

Q: QuestionIs this a good PC for playing like GTA V and other games such as that?

Asked 9 years ago by NewGamer.

• A:Answer I bought this computer and it runs GTA5 and GTA5 online perfectly!!

  Answered 8 years ago by Cybertron

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Q: QuestionI just ordered my pc yesterday... Can this run gta v? Thanks in advance.

Asked 9 years ago by Ben.

• A:Answer Yes and GTA online perfectly and i run off my iPhone hotspot!!

  Answered 8 years ago by Cybertron

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Q: QuestionIs there a possible chance to make this product 10 dollars lower with all the same specs i would really appricieate that and how many watts does the power supply bring just incase if i want to replace my graphics card to an upgraded version.?

Asked 9 years ago by GamerFromTheNorth.

Q: Questioncan this desktop be compatible with games like Kerbal Space Program or Space Engineers?

Asked 9 years ago by Dogtags69.

Q: QuestionIm sorry but will this awesome pc accept 16x2 ddr4 2133 mhz ram????

Asked 9 years ago by Aguydatcares.

• A:Answer Aguydatcares, The Rhodium 360 ships with 2x8GB DDR3 1600MHz memory, the maximum capacity and type for the motherboard.

  Answered 9 years ago by CybertronPC Customer SVC

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Q: QuestionI read on newegg that this machine does not have a front fan but does it need one?

Asked 9 years ago by Boii.

• A:Answer Boii, While the Rhodium 360 does not ship with a fan in the front of the chassis, it is not needed for proper cooling with the default or, in many instances, a modified configuration.

  Answered 9 years ago by CybertronPC Customer SVC

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Q: QuestionIs the ram upgradeble to 16x2 gb sticks to get 32 gb of ram and is 500 watt enough

Asked 9 years ago by Newcustumer.

• A:Answer Newcustumer, Thank you for your interest in the Rhodium 360! As currently shipping, the maximum memory configuration for the system is 2x8GB sticks for 16GB total. The 500 Watt power supply is more than adequate for the configuration as it ships. If you choose to modify the configuration, you may or may not need to upgrade the power supply, depending on the changes you make. Please note that even if you change the configuration over time, the Warranty and Free Lifetime Technical Support we at CybertronPC provide will remain intact. If you would like assistance / advice regarding changing your Rhodium 360, please contact our Friendly Customer Service Team at [email protected] or via toll-free phone call at (855) 490-2569.

  Answered 9 years ago by CybertronPC Customer SVC

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Q: QuestionThanks a lot I'm definitely gonna buy this item and can you upgrade to 32 gb of ram (16x2) Thanks a lot I'll buy this around December. :)

Asked 9 years ago by Boii.

• A:Answer Boii, The maximum memory configuration for the Rhodium 360, as shipped, is 16GB (2x8GB).

  Answered 9 years ago by CybertronPC Customer SVC

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Q: QuestionThank you that's VERY helpful just one more question does this computer have wireless?

Asked 9 years ago by Boii.

• A:Answer Boii, The Rhodium 360 does not ship with WiFi capabilities, but they can be added very easily, if you wish. One of the easiest ways would be to install an external USB adapter, as this does not require you to open the system. Please note that whether by internal or external components, modifying the configuration does *not* void the warranty or Free Lifetime Technical Support we at CybertronPC provide.

  Answered 9 years ago by CybertronPC Customer SVC

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