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Go on their website using a computer and sign in. Once you click on your camera and you see the live feed, go to advanced settings (its like a little button in the bottom of the live view) From there you can adjust the picture quality, the recording sensitivity, the sound, everything and it shows you the exact changes as you make it. ALSO make sure its not angled directly into a light source because the light reflecting back will make the video quality undesirable.
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