A:Answer Hi there!
To remove the dash cam, simply slide the dash cam out of the mount. For mount removal, apply heat to the adhesive from the opposite side of the windshield. Once the adhesive becomes tacky, use thin material such as dental floss to carefully pry the mount off the windshield. Here is a video tutorial for your reference: http://bit.ly/1Tgy49a. We hope this helps!
Kind regards,
Thinkware Customer Support