Questions & Answers

9 Questions & 10 Answers
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  • Question
    How do you program the sonar fishfinder to my cell phone? What is the life span of the sonar fishfinder/   (2 Answers)

    I want to purchase the deeper depth finder but the customer service person was not familiar enough to coach me through the set up and operate phase. I needed to know those details before purchase

    By Mr. Moore December 29, 2015.

    Answers
    • Best 
      Answer

      Hey, Mr. Moore Thank you for contacting us. It's our pleasure to help you. 1. It is very easy to set up your Deeper. There are 3 quick steps you should follow. Firstly you should charge your device until you see a green light. After the device is fully charged please put it into the water not further then 16 feet away from you. (this distance is required only for the first time pairing. After the successful pair you can cast it up to 150 feet.). Device will power on automatically and will start looking for the smartphone to connect with. On your smartphone you should open bluetooth settings. turn the bluetooth on and scan for the Deeper. When you see it on the list of available devices, please select the Deeper to pair and to connect to. And that's it. When you launch the Deeper application (you can download it for free on Google Play or App markets) on your smartphone Deeper will automatically start sending the sonar readings to your screen and you will see the depth, bottom structure, water temperature, etc.. Regarding the sonar life span. Our product is a premium quality device. It will be working for many years if you use it according to the user manual. The only part which you might need to replace after many years might be the battery. Battery inside the device will be running continuously for 6 hours if you leave it in the water. After that you will need to charge the device. This is called a cycle. We guarantee that the battery will keep 100% capacity for 300 fully charged cycles. After your reach this number it might be 97-95% for the rest 300 Cycles. So it's a bit tricky to say what is the life span, because it depends how many times you fish per year. But it should be many many years. We hope we answered your question. There is a very useful video how to pair he device for the first time. Please take a look: https://www.youtube.com/watch?v=SsOyaHcHxz4

      By Aivaras@Deeper_Sales December 30, 2015.

      • Brand Representative
  • Question
    Is this the 3.0 model or the first generation model? It doesn't specify on the FLDP09 description.   (1 Answer)

    By jay October 16, 2016.

    Answers
    • Answer

      Hi, jay. This is the Deeper 3.0 model.

      By Aivaras@Deeper_Sales October 17, 2016.

      • Brand Representative
  • Question
    Any update on getting the pro and pro + in stock?   (1 Answer)

    By Brumdir July 9, 2016.

    Answers
    • Answer

      Hello, Brumdir. Currently, we do not have any exact dates when it will be available on here, however, the supply is in a ​process and it should be available in the following month. Sorry if it creates any inconvenience. We try our best to make it as fast as possible.

      By Aivaras@Deeper_Sales July 12, 2016.

      • Brand Representative
  • Question
    I know that Bluetooth 3.0 is available but when will the Pro or the Pro+ with wifi enable be available in stores or online. Thanks!   (1 Answer)

    By GottaFishEm May 10, 2016.

    Answers
    • Answer

      Hello, GottaFishEm. New versions are gradually released to all of our distributor stores/e-shops, however, it might take a bit more time to fully supply all of them. In Europe, most of the stores/e-shops are supplied. For instance, Amazon UK. In American as well as Canadian regions, it might take up to 1 month more to be available to purchase in stores/e-shops.

      By Aivaras@Deeper_Sales May 16, 2016.

      • Brand Representative
  • Question
    When will this item be available ???   (1 Answer)

    By Brandon April 24, 2016.

    Answers
    • Answer

      Hello, Brandon! There should be some website error showing that it is not available. Sorry for the confusion. In fact, the Deeper is available for the purchase and is in stock at BestBuy, therefore, you should be able to order it without any issues. Please proceed to order, you shouldn't face any complications. Hope that helps. Please get back to us if you have any more questions.

      By Aivaras@Deeper_Sales April 25, 2016.

      • Brand Representative
  • Question
    When will the best buy website be fixed so I can order the product   (1 Answer)

    By Anonymous April 21, 2016.

    Answers
    • Answer

      Hello! There should be some website error showing that it is not available. Sorry for the confusion. In fact, the Deeper is available for the purchase and is in stock at BestBuy, therefore, you should be able to order it without any issues. Please proceed to order, you shouldn't face any complications. Hope that helps. Please get back to us if you have any more questions.

      By Aivaras@Deeper_Sales April 22, 2016.

      • Brand Representative
  • Question
    Does Best Buy have an exact date when it will be release.   (1 Answer)

    By FishKeeper April 20, 2016.

    Answers
    • Answer

      Hello, FishKeeper There should be some website error showing that it is not available. Sorry for the confusion. In fact, the Deeper is available for the purchase, therefore, you can order it without any issues. Please proceed to order, you shouldn't face any complications. Hope that helps. Please get back to us if you have any more questions.

      By Aivaras@Deeper_Sales April 21, 2016.

      • Brand Representative
  • Question
    When will these be available for ordering / shipping?   (1 Answer)

    By TTown April 15, 2016.

    Answers
    • Answer

      Hello TTwon, The product should re-stocked soon, however, we cannot say the exact date. Once it is available, it will be surely indicated on the product page. Hope that helps. Please get back to us if you have any more questions.

      By Aivaras@Deeper_Sales April 19, 2016.

      • Brand Representative
  • Question
    How do you change the battery?   (1 Answer)

    How does one go about changing the battery?

    By Jim March 29, 2016.

    Answers
    • Answer

      Hello Jim, If your Deeper requires a battery change it can be done with Deeper's battery replacement service that can be bought on the following link: https://buydeeper.com/service/battery-replacement-service-shipping-included Hope this helps! If you have any more questions, please do not hesitate to ask them

      By Aivaras@Deeper_Sales March 30, 2016.

      • Brand Representative

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