Defender hd setup complete and working except motion alert to my iPhone via gmail. smtp.gmail.com. smtp port 465 encrypted. Email test= server timeout. Can’t put in only the 465 , either 00465 or 46500. Also, my cat5 cable is 100 ft. mobile ok. null

Question

Defender Customer Support · Accepted Answer

Thank you for your inquiry Mark, the ethernet cable from the DVR to the router needs to be 30 ft or less. Anything more than 30ft will cause the issues that you are experiencing. Thank you for being a part of the Defender family Mark!

Answered by Defender Customer Support 7 years ago

“Defender hd setup complete and working except motion alert to my iPhone via gmail. smtp.gmail.com. smtp port 465 encrypted. Email test= server timeout. Can’t put in only the 465 , either 00465 or 46500. Also, my cat5 cable is 100 ft. mobile ok.”

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