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Hi Shelly, thank you for your inquiry I am sorry to see that you are having a signal issue with your PhoenixM2 system. As this is a wireless system it is susceptible to interference from outside sources. Please visit our extensive knowledgebase on our website for information or feel free to contact our Customer Experience Team by filling out a Contact us Form or using the Live Chat option from our website! We are looking forward to assisting you so that you’ll get the peace of mind that you deserve!
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