“WHAT WOULD BE SOME REASONS WHY MY UNIT IS NOT READING MY SIM CARD? IT IS A 128 GB, BUT IT KEEPS SAYING INSTALL SIM CARD WHEN IT IS ALREADY INSTALLED. THANK YOU, TRACEY”

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• LOUANNE great question. In order for the 128GB SD card to be readable on the PhoenixM2, the newest firmware needs to be installed on the system. If you contact our support team they can walk you through the process. They can be reached by phone, email or live chat. Defender Support

  Answered by Defender Customer Support 5 years ago

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• 128 gb is to much go down to a 32 gb. It tells you nothing higher then 32gb

  Answered by 1050 5 years ago

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• I'm having the same prob, I think it does not have enough space in the device??? not for sure

  Answered by loadedtopboy 6 years ago

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