Questions & Answers

Name: Defender - PhoenixM2 Digital Wireless 7" Monitor DVR Security System with Long-Range Night Vision and SD Card Recording
Brand: Defender
SKU: 5496156
Price: 199.99 USD
Rating: 4.4 (102 reviews)

Defender - PhoenixM2 Digital Wireless 7" Monitor DVR Security System with Long-Range Night Vision and SD Card Recording

Model:: PHOENIXM2; |
SKU:: 5496156

User rating, 4.4 out of 5 stars with 102 reviews.

Highly rated by customers for:

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Page Showing 81-100 of 277 questions

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QuestionI can not seem to get the camera to see more than 2 inches when it is dark out. I have unplugged it and turned it on again several times. So how do I get the night vision to work?
Asked 5 years ago by Darkone.
- Answer Thank you for your question, Darkone! Please reach out to our Customer Experience Experts on our Defender Cameras website. We are available from 8 am to 4 pm EST. Melissa C. | Defender Customer Experience Expert
  Answered 5 years ago by Defender Customer Support
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QuestionWhere is a Extra (3rd.) camera for Phoenixm2 available?
Asked 5 years ago by Waldo.
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QuestionWill this camera work outside? Temperature range -20 to +90. Camera would be mounted under eave out of rain, but not out of heat or cold.
Asked 5 years ago by bobber.
- Answer Great question bobber! Our cameras are tested at ranges from -10 ºC to +55 ºC(+14 ºF to+131 ºF). We use these cameras year round in Canada where the temperatures dip well below freezing and they have never let us down! Melissa C. | Defender Customer Experience Expert | www.Defender-usa.com
  Answered 5 years ago by Defender Customer Support
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QuestionIs this system capitable with the First Alert system 8gb wireless security system dws 471 and dws 472 and dwc 400
Asked 5 years ago by Raylene.
- Answer Tank you for your question, Raylene our PhoenixM2 cameras connect to the Phoenix M2 monitor using a secure signal which is obtained through a pairing process. Regrettably a third party system would not be compatible with th ePhoenixM2. Thank you for your interest in Defender! Melissa C. | Defender Customer Experience Expert
  Answered 5 years ago by Defender Customer Support
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QuestionWould the light scare away wildlife?
Asked 5 years ago by Pat.
- Answer This is a great question, Pat! The IR lights on the camera are not bright enough to scare away wildlife but powerful enough that you will get some great footage! Thank you again for your question, Pat! Melissa C. | Defender Customer Experience Expert
  Answered 5 years ago by Defender Customer Support
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Questioncan this system be wired in to a large screen television for easier viewing ?
Asked 5 years ago by TomFox.
- Answer Thank you for your question TomFox! The PhoenixM2 can not be viewed on a larger monitor. If you are looking for a system that can be viewed on your television we do recommend our Wired 4K system so that you have the ability to watch on your smartphone or larger television screen! Melissa C. | Defender Customer Experience Expert
  Answered 5 years ago by Defender Customer Support
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QuestionDoes the PhoenixM2 system notify you by phone that someone is on your property?
Asked 5 years ago by Loretta.
- Answer Thank you for your question, Loretta! The PhoenixM2 does not have remote viewing capabilities. If you are looking to virw your cameras while away from home, we would recommend our Defender Guard IP camera or our Defender 4K wired systems! Melissa C. | Defender Customer Experience Expert
  Answered 5 years ago by Defender Customer Support
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QuestionIs there any other name cameras that will hook up to defender monitor
Asked 5 years ago by Anonymous.
- Answer Great question! The Defender PhoenixM2 system is compatible only with PhoenixM2 cameras. -Melissa C. | Defender Customer Experience Expert | www.Defender-usa.com
  Answered 5 years ago by Defender Customer Support
  Answer this question
QuestionHow long do the cams have to be plugged in initially? I can’t get owners manual from site for Phoenix do u have one , think it’s m2 model?
Asked 5 years ago by Ang.
- Answer Hello Ang, thank you for contacting Defender! This is a great question. The Defender Phoenix wireless security system's cameras always need to be plugged into a power source to function. The manual can be found on our website in the "Support Center" under "Manuals". If you have any additional questions we will be glad to assist you. You can also reach us via our website, phone or chat. -Lauren A. | Defender Customer Experience Expert | www.Defender-usa.com | Defender Customer Support: 1-866-946-7828.
  Answered 5 years ago by Defender Customer Support
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QuestionI want to install this in a business. The monitor will be approximately 80 ft from the camera. There is a block wall and a bank of 6 electrical service panels between the monitor an camera. Will this be a problem.
Asked 5 years ago by Joe.
- Answer Hello there Joe, and thank you for reaching out with this great question. The Defender Phoenix wireless security system is great for both home and business use. The range from monitor to camera is approximately 100 feet with a clear line of sight. The more walls and doors that are in between the wall and camera can affect and possibly interfere with the wireless signal. If you have any additional questions we will be glad to assist you. Please reach out to us via our website, phone or chat for more information on the Phoenix security system, we would love to assist!. -Lauren A. | Defender Customer Experience Expert | Defender Customer Support: 1-866-946-7828 | www.Defender-usa.com
  Answered 5 years ago by Defender Customer Support
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QuestionCan you monitor the cameras in your cell?
Asked 5 years ago by MECHE.
- Answer Unfortunately NO, they don’t have WiFi connection.
  Answered 5 years ago by Loop
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QuestionWhat is the maximum distance from monitor to camera?
Asked 5 years ago by MrDandypants.
- Answer Hello there MrDandypants! Thank you for reaching out with this great question! The maximum distance from the monitor to camera can be is 450 feet, clear line of sight. The optimal range is between 100-150 feet clear line of sight. Please reach out to our Customer Support Team via phone, e-mail or chat if you have any other questions, we would be more than happy to help. -Lauren A. | Defender Customer Experience Expert www.Defender-usa.com | Defender Customer Support: 1-866-946-7828.
  Answered 5 years ago by Defender Customer Support
  Answer this question
QuestionCan I have 1 camera and connect 2-4 monitors up to it? Are the monitors sold separately? If I purchase multiple of these systems, will the different monitors spread around the house interfere with each other?
Asked 5 years ago by Precision112.
- Answer One monitor
  Answered 5 years ago by Iakovos
  Answer this question
QuestionI want to use this in my sheep barn ,but the barn is metal siding. About 150 to 200 ft to house ,will this system work for me.
Asked 5 years ago by clay.
- Answer Hello Clay, thank you for the question. metal is listed as very high for interference on our chart of materials that may cause issues. You may experience problems with the system if you try to use it with Metal. Martin R. | Defender Customer Experience Expert
  Answered 5 years ago by Defender Customer Support
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QuestionCan you buy 2 extra Defender cameras? Where can you buy extra power adapters?
Asked 5 years ago by Paige.
- Answer Hello Paige. Thank you for reaching out. Yes, you can purchase single Phoenix security system cameras, as well as the power adaptors on our website. Please contact our Customer Support Team if you require further assistance! Lauren A. | Defender Customer Experience Expert
  Answered 5 years ago by Defender Customer Support
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Questioncan you view the camera from your phone?
Asked 5 years ago by mynamejustin.
- Answer Hello mynameisjustin! Thank you for reaching out with this great question! No, the Defender Phoenix wireless security is not compatible with any of our apps. Please reach out for any further assistance you may require! -Lauren A. | Defender Customer Experience Expert
  Answered 5 years ago by Defender Customer Support
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QuestionDoes this system come with a power cord and adapter for the camera, or do they have to be purchased separately
Asked 5 years ago by alpo.
- Answer Yeah
  Answered 5 years ago by Iakovos
  Answer this question
QuestionDoes the Defender work with Google Home Assist
Asked 5 years ago by Anonymous.
- Answer Hello there, and thank you for this great question! No, the Defender Phoenix wireless security system runs on its own wireless connection between the camera and the monitor. It is not compatible with any other wireless system including the Google Home Assist. Please reach out for any further assistance! -Lauren A. | Defender Customer Experience Expert
  Answered 5 years ago by Defender Customer Support
  Answer this question
QuestionWhen motion is sensed do the monitors light up like motion detectors would ?
Asked 5 years ago by JND.
- Answer Hello JND, and thank you for this awesome question! The monitor does not light up when motion is detected, however you can set an alarm alert to sound when motion is detected. Please reach out to our Support Team with any further questions, as we are happy to assist. -Lauren A. | Defender Customer Experience Expert
  Answered 5 years ago by Defender Customer Support
  Answer this question
QuestionCan you split the screen and Watch both of which of the two cameras at the same time?
Asked 5 years ago by Bob.
- Answer One camera only
  Answered 5 years ago by Iakovos
  Answer this question

Showing 81-100 of 277 questions

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Questions & Answers

Defender - PhoenixM2 Digital Wireless 7" Monitor DVR Security System with Long-Range Night Vision and SD Card Recording

Q: QuestionI can not seem to get the camera to see more than 2 inches when it is dark out. I have unplugged it and turned it on again several times. So how do I get the night vision to work?

Q: QuestionWhere is a Extra (3rd.) camera for Phoenixm2 available?

Q: QuestionWill this camera work outside? Temperature range -20 to +90. Camera would be mounted under eave out of rain, but not out of heat or cold.

Q: QuestionIs this system capitable with the First Alert system 8gb wireless security system dws 471 and dws 472 and dwc 400

Q: QuestionWould the light scare away wildlife?

Q: Questioncan this system be wired in to a large screen television for easier viewing ?

Q: QuestionDoes the PhoenixM2 system notify you by phone that someone is on your property?

Q: QuestionIs there any other name cameras that will hook up to defender monitor

Q: QuestionHow long do the cams have to be plugged in initially? I can’t get owners manual from site for Phoenix do u have one , think it’s m2 model?

Q: QuestionI want to install this in a business. The monitor will be approximately 80 ft from the camera. There is a block wall and a bank of 6 electrical service panels between the monitor an camera. Will this be a problem.

Q: QuestionCan you monitor the cameras in your cell?

Q: QuestionWhat is the maximum distance from monitor to camera?

Q: QuestionCan I have 1 camera and connect 2-4 monitors up to it? Are the monitors sold separately? If I purchase multiple of these systems, will the different monitors spread around the house interfere with each other?

Q: QuestionI want to use this in my sheep barn ,but the barn is metal siding. About 150 to 200 ft to house ,will this system work for me.

Q: QuestionCan you buy 2 extra Defender cameras? Where can you buy extra power adapters?

Q: Questioncan you view the camera from your phone?

Q: QuestionDoes this system come with a power cord and adapter for the camera, or do they have to be purchased separately

Q: QuestionDoes the Defender work with Google Home Assist

Q: QuestionWhen motion is sensed do the monitors light up like motion detectors would ?

Q: QuestionCan you split the screen and Watch both of which of the two cameras at the same time?

QuestionI can not seem to get the camera to see more than 2 inches when it is dark out. I have unplugged it and turned it on again several times. So how do I get the night vision to work?

QuestionWhere is a Extra (3rd.) camera for Phoenixm2 available?

QuestionWill this camera work outside? Temperature range -20 to +90. Camera would be mounted under eave out of rain, but not out of heat or cold.

QuestionIs this system capitable with the First Alert system 8gb wireless security system dws 471 and dws 472 and dwc 400

QuestionWould the light scare away wildlife?

Questioncan this system be wired in to a large screen television for easier viewing ?

QuestionDoes the PhoenixM2 system notify you by phone that someone is on your property?

QuestionIs there any other name cameras that will hook up to defender monitor

QuestionHow long do the cams have to be plugged in initially? I can’t get owners manual from site for Phoenix do u have one , think it’s m2 model?

QuestionI want to install this in a business. The monitor will be approximately 80 ft from the camera. There is a block wall and a bank of 6 electrical service panels between the monitor an camera. Will this be a problem.

QuestionCan you monitor the cameras in your cell?

QuestionWhat is the maximum distance from monitor to camera?

QuestionCan I have 1 camera and connect 2-4 monitors up to it? Are the monitors sold separately? If I purchase multiple of these systems, will the different monitors spread around the house interfere with each other?

QuestionI want to use this in my sheep barn ,but the barn is metal siding. About 150 to 200 ft to house ,will this system work for me.

QuestionCan you buy 2 extra Defender cameras? Where can you buy extra power adapters?

Questioncan you view the camera from your phone?

QuestionDoes this system come with a power cord and adapter for the camera, or do they have to be purchased separately

QuestionDoes the Defender work with Google Home Assist

QuestionWhen motion is sensed do the monitors light up like motion detectors would ?

QuestionCan you split the screen and Watch both of which of the two cameras at the same time?