Questions & Answers

Q: QuestionUsing USB adaptor, can this chromebook be put in airplane mode and use the ethernet to router to do online banking?

Asked 6 years ago by thmALL.

• A:Answer No, it is because you are putting it on Air plane mode, you need internet connection to be able to do online banking

  Answered 6 years ago by AHmadVerified Purchase

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Q: QuestionCan I download movies off google play that I have purchased and watch them offline?

Asked 6 years ago by Mike.

• A:Answer Yes, you can download movies from Google Play to this device.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionCan I get wi-fi

Asked 6 years ago by Ben.

• A:Answer Yes you can as long as you have it in your home or go somewhere they have it.

  Answered 6 years ago by KarenVerified Purchase

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Q: QuestionIs a hp envy 7640 printer combatable with this?

Asked 6 years ago by Jimbob.

• A:Answer Yes, that model of printer is Google Cloud Print compatibel and thus is compatible with a Chrombook.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionCan a teenager play games on this

Asked 6 years ago by Carol.

• A:Answer I'm assuming that your child's goal is to play games like Fortnite, Red Dead Redemption 2, etc. Not only will the Chrome OS not allow you to install the games, but it doesn't have enough storage to even hold either of the games. Even if all that wasn't true all Chromebooks don't come with a graphics card, so the game wouldn't even have a picture. If you wish to get your child a cheap gaming PC I would recommend spending a bit more money and buy a used one from a place like eBay. Walmart online has some decent new ones for first timers, just be sure to steer clear of the ones that say barebone.

  Answered 6 years ago by Elijah

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Q: QuestionDoes this have google or windows?

Asked 6 years ago by Anonymous.

• A:Answer This Dell model comes with Chrome OS preinstalled.

  Answered 6 years ago by JasonLVerified Purchase

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Q: QuestionI need a basic computer for sending e-mails, etc. is this truly lightweight.? I have a HP but it is so heavy. also is the key board the same on a standard dell computer. Can I also add my apps ,. Netflix, etc.

Asked 7 years ago by tootsie.

• A:Answer Perrrrfffect! Chromes are perfect for... email, surfing, watching streaming video like Hulu, Netflix, amazon prime, retrieving media from the cloud or your personal servers if you have it setup with either a web access or if the App Store carries your servers app, and just it’s light weight. Videos online depends on source resolution. If it ain’t at least dvd quality 480p it’s gonna suck and not worth watching. 720p on this small size screen works perfect for me. But some want the best. Can’t go wrong for buck fifty.

  Answered 7 years ago by Mohadiib

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Q: QuestionI'm new to Chromebooks, so this may be a dumb question: Can you run multiple instances of YouTube, Spotify, etc.? I like to have several instances of these up, so that that I can switch between different videos and artists instantly (NP with Windows).

Asked 5 years ago by luislast.

• A:Answer My experience with Chromebook says No. Please get another kind of laptop. I suggest Dell, HP, and Surface.

  Answered 5 years ago by BiPolarPeanutVerified Purchase

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Q: QuestionCan this laptop handle Roblox for kids?

Asked 5 years ago by Leena.

• A:Answer Hello! Yes. You can download Roblox for Kids from the PlayStore as an app.

  Answered 5 years ago by YourDellTeam

  
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Q: QuestionCan this be ordered? I need 20.

Asked 5 years ago by Anonymous.

• A:Answer Hello! You'll want to reach out to Best Buy for Business. https://www.bestbuy.com/site/electronics/bestbuy-business/pcmcat230900050001.c?id=pcmcat230900050001&ref=212&loc=1&gclid=Cj0KCQjwn7j2BRDrARIsAHJkxmxdNRPFxgKcSZdckUzwMaXh-RG7weA0EFtR8HJW0y3_K5RcZ9pmQioaAqSHEALw_wcB&gclsrc=aw.ds

  Answered 5 years ago by YourDellTeam

  
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Q: QuestionCan you put facebook on this and can you play the games on facebook with this? is it slow or normal? Same with browsing on the web. Does it surf the web well?

Asked 5 years ago by Tberry.

• A:Answer Hello! This device will be great for surfing the web and any other in-browser activities.

  Answered 5 years ago by YourDellTeam

  
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Q: QuestionAnyone know how to address a cursor that disappears mid-swipe? None of Google's tips work, including doing a powerwash/reset. Chromebook is only a year old!

Asked 5 years ago by SPEDLT.

• A:Answer this happened to me on my laptop and I hear your anguish! In my case there's naught that can be done; it's an internal breakdown. I do hope that's not the case for you. What I did as a go-around of my problem was to insert a USB mouse. Who knows, that might work for you!

  Answered 4 years ago by m3site

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Q: QuestionNeed to SKYPE with friends out of the US-the computer that I own doesn't work well for that function

Asked 5 years ago by Anonymous.

Q: QuestionHi my professor set up a powerpoint with audio however when I click on the link I'm taken to an extension powerpoint page and only can view the slides. There is no audio. How can I get the audio to work?????

Asked 5 years ago by kj.

• A:Answer Try the volume shortcuts on the upper part of keyboard.

  Answered 5 years ago by Cedarfox

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Q: Questionwe got one for our son last May. USB port and track pad have stopped working. How do I file a warranty claim? Through best buy or directly with dell?

Asked 5 years ago by teeboke.

• A:Answer First try: to Hit hot key for track pad (a function key, probably F7)

  Answered 4 years ago by NickM

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Q: QuestionI have Norton 360 on all my devices. Love it and trust it. This item says it doesn't support it. Any sugestions?

Asked 5 years ago by Tugboat.

Q: QuestionIs it big or small?

Asked 5 years ago by Anonymous.

• A:Answer Bigger than an atom, smaller than the universe. Everything is relative. The screen is 11.6" diagonal, overall dimensions 12" x 8" x .8," weight 3 lb.

  Answered 5 years ago by luislast

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Q: Questionwhat is the operating system on the chrome book?lea

Asked 5 years ago by sunny.

• A:Answer Its operating system is Chrome OS.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionIs there an expiration date on OS support for this device?

Asked 6 years ago by ellienyc.

• A:Answer June 2022. You can still use it, of course, but no guaranty of security. Also, you could install CloudReady.

  Answered 5 years ago by luislast

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