Questions & Answers

Q: Questionis there a DVD player

Asked 5 months ago by Anonymous.

• A:Answer You can purchase [separately] a USB DVD drive that will work.

  Answered 4 months ago by AxeSlingerVerified Purchase

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Q: QuestionIs this a new laptop or open box item ? Or refurbished?

Asked 5 months ago by Unanimous.

• A:Answer This is brand new product.

  Answered 5 months ago by YourDellTeam

  
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Q: QuestionDoes it plug in a 220 voltage?

Asked 5 months ago by Voltage.

• A:Answer Yes! Your Dell LDC15250 laptop supports 220V input because: Dell laptops use universal power adapters rated for 100–240V AC, 50–60Hz.

  Answered 5 months ago by YourDellTeam

  
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Q: QuestionIt's described as a 2K touchscreen but it's resolution is 1080p, shouldn't it be 1440p?

Asked 5 months ago by 2021.

• A:Answer Thank you for highlighting this information. We apologize for any confusion this may have caused. The device features FHD display and not 2K. We will update the necessary changes to the title.

  Answered 5 months ago by YourDellTeam

  
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Q: Questionis the processor swappable?

Asked 5 months ago by Anonymous.

• A:Answer No, the processor cannot be swapped.

  Answered 5 months ago by YourDellTeam

  
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Q: QuestionWhat is the screen resolution 2K or 1080p?

Asked 5 months ago by Anonymous.

• A:Answer This laptop uses an FHD display which is 1080p. We apologize for any confusion and we will make the necessary changes as early as possible.

  Answered 5 months ago by YourDellTeam

  
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Q: QuestionIs this Dell laptop compatible with a Kensington SD4780P USB-C & USB 3.0 Dual 4K Docking station?

Asked 5 months ago by ScottW.

Q: QuestionFor this laptop, can an optical drive be added to it and can it have 2 TB memory instead of one - willing to pay for the upgrades.

Asked 5 months ago by QuestionGuy1.

• A:Answer A. Unlike desktops, laptops have absolutely NO spare room inside (OK, maybe 1/8" here and there), so if a laptop comes without an optical drive, you have a 99% chance that it will NOT accept the addition. This is true across all brand names, both old and new models, and all price points. Even Framework laptops, which are famous for their customization, upgrade, and repair capacity, won't accommodate one. So if you must have an optical drive, your reasonable options are to 1) search for used/refurbished models, 2) look at one of the few new models (usually larger, budget-friendly, or business-oriented machines), 3) get an external, portable drive. Of course, if money is no object, I am sure you can find a technician who will build one for you from the ground up with both an optical drive (or even two) plus the newest technology. B. As to the second part of your question: a quick search showed that you can upgrade the RAH and SSD to at least 64 GB RAM and 2 TB SSD.

  Answered 5 months ago by luislast

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Q: QuestionIs this compatible with a WD22TB4 docking station? If so, which port is used to connect it? Looks like the PC doesn't have a thunderbolt connection which is how I connect that docking station to my work Dell.

Asked 5 months ago by Liam.

• A:Answer Just as a guess, I would think you could use the USB C port. Certain features (such as video) will probably be limited or absent.

  Answered 5 months ago by luislast

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Q: QuestionI need a Laptop with a display port to work with a dock station and 3 monitors. Will this work?

Asked 5 months ago by Steve.

• A:Answer If your docking station has an HDMI input and 3 DP outputs, it will work.

  Answered 5 months ago by luislast

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Q: QuestionCan memory be upgraded to 32gb?

Asked 5 months ago by Mta.

• A:Answer My search found you can upgrade to 64 GB RAM and 2 TB SSD. However, this is NOT the Dell official spec, but based on other people's experience.

  Answered 5 months ago by luislast

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Q: QuestionDoes it have DisplayPort or thunderbolt capabilities?

Asked 5 months ago by Jjstring.

• A:Answer No, the laptop does not have Thunderbolt or DisplayPort capabilities.

  Answered 5 months ago by YourDellTeam

  
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Q: QuestionThe title description says 2K touchscreen but the specifications tab says 1920x1080. Which does this model have?

Asked 5 months ago by Mitch.

• A:Answer Good question. I'm going to BB tomorrow to find out. I'm assuming it is 2K and the spec page is wrong.

  Answered 5 months ago by Anonymous

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Q: QuestionWhat is the wireless speed?

Asked 5 months ago by Bill.

• A:Answer AX or Wi-Fi 6 standard. You can look up the exact parameters.

  Answered 5 months ago by luislast

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Q: QuestionWhat does this laptop have for a warrantee

Asked 5 months ago by NCHusky.

• A:Answer One year parts and labor. Standard industry warranty.

  Answered 5 months ago by luislast

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Q: QuestionDoes it support playing games or will it lag and crash my games?

Asked 6 months ago by Star.

• A:Answer Ah, I remember the days when was a noobie and knew absolutely nothing.. Hated them. Depends on the games you want to play. Check the websites for those games, get the recommended specs, then come back here and compare them. Then you will know for SURE.

  Answered 5 months ago by luislast

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Q: QuestionDoes the keyboard light up?

Asked 2 months ago by King.

• A:Answer No. A feature like that is ALWAYS mentioned in the lead, since sellers know so many buyers are dazzled by pretty lights.

  Answered 2 months ago by luislast

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Q: QuestionWhat is the BBFB # for this laptop?

Asked 5 months ago by zergRider.

• A:Answer If you have a serious interest in this model, I suggest you use one of the links at the bottom of the page under the heading "Support & Services," or possibly "Corporate Information."

  Answered 5 months ago by luislast

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Q: QuestionThe title says the screen is 2k, but the specifications say is 1920x1080p. Which one is it?

Asked 5 months ago by teojube.

• A:Answer 2k is just generic term for resolutions in the 2000 range just like 4K may actually be 3840 This is 1920 which is standard for an HD screen.

  Answered 5 months ago by RichW

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