Questions & Answers

Q: QuestionThe HDMI port on my machine isn't working. When I try to connect to an external monitor, it says "No HDMI signal from your computer." Any ideas? Thanks.

Asked 3 years ago by Jimbo.

• A:Answer We are sorry for the experience. Please reach out to the Dell technical support team for assistance in resolving this issue. They are available 24/7 on Facebook and Twitter(@Dellcares).

  Answered 3 years ago by YourDellTeam

  
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Q: QuestionDoes this PC support virtualization, and is it turned on by default

Asked 3 years ago by Shane.

• A:Answer Yes, this laptop supports virtualization. The feature is enabled by default.

  Answered 3 years ago by YourDellTeam

  
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Q: QuestionWould this laptop be good for playing world of Warcraft?

Asked 3 years ago by Wolfy.

• A:Answer Yes, this laptop is good for playing World of Warcraft.

  Answered 3 years ago by YourDellTeam

  
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Q: QuestionCan this laptop be upgraded to 32 gig of ram? 2×16?

Asked 4 years ago by Russ7.

• A:Answer Yes, it supports 2x16GB of Ram @ 3200mhz

  Answered 4 years ago by BDVic

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Q: QuestionCan you sell me a power supply for this PC? It shipped without one.

Asked 4 years ago by Omharrison.

Q: QuestionIs this laptop a touchscreen ?

Asked 4 years ago by Anonymous.

• A:Answer It is NOT a touchscreen

  Answered 4 years ago by BDVic

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Q: QuestionWhat is the CAS latency of the 8gb ram?

Asked 4 years ago by Brett.

• A:Answer The CAS latency of the 8 GB RAM is 14.

  Answered 4 years ago by YourDellTeam

  
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Q: QuestionI want to upgrade the ram to 2x8gb 3200 mhz. What is the CAS latency of the factory 2x4 gb ram sticks?

Asked 4 years ago by Brett.

• A:Answer The CAS latency of the 4 GB RAM in this system is 22.

  Answered 4 years ago by YourDellTeam

  
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Q: QuestionDoes this have a thunderbolt 3 port (the specs say no but the pics say yes)?

Asked 4 years ago by Frank.

• A:Answer This system does not have a Thunderbolt 3 port. It comes with One USB 3.2 Gen 2 (Type-C) port.

  Answered 4 years ago by YourDellTeam

  
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Q: QuestionWhat Is the panel's color accuracy?

Asked 4 years ago by Mack45.

• A:Answer The color gamut of the display is 72% NTSC.

  Answered 4 years ago by YourDellTeam

  
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Q: Questionwhats the gpu wattage? and how many watts is the power brick?

Asked 4 years ago by packersfan036.

• A:Answer The peak power consumption of the AMD Radeon RX 5600M graphics card is listed at 150 Watt. The system comes with 240 Watt power adapter.

  Answered 4 years ago by YourDellTeam

  
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Q: QuestionCan the red keyboard lighting be set to be always on?

Asked 4 years ago by rwburnham.

• A:Answer Yes, the red keyboard lighting can be set to always on.

  Answered 4 years ago by YourDellTeam

  
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Q: QuestionDoes this Laptop come with Windows 10 or better?

Asked 4 years ago by GamerMom.

• A:Answer This system comes with Windows 10 Home operating system.

  Answered 4 years ago by YourDellTeam

  
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Q: QuestionI cannot for the life of me find what the display color specs are. I need to know the brightness (nits), color gamut (srgb, adobe rgb), and color accuracy.

Asked 4 years ago by hatman.

• A:Answer The screen has brightness of 300 nits, color gamut / color accuracy of 72% NTSC.

  Answered 4 years ago by YourDellTeam

  
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Q: QuestionCan this run video editing software easily like desolve or shotcut?

Asked 4 years ago by That1guy.

• A:Answer Yes, this system can run video editing software easily like desolve or shortcut.

  Answered 4 years ago by YourDellTeam

  
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Q: Questioncould this laptop run an oculus quest 2?

Asked 4 years ago by Ara.

• A:Answer Yes, this laptop could run Oculus Quest 2.

  Answered 4 years ago by YourDellTeam

  
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Q: QuestionCan this be used for streaming video (like FB Live). Can a camera be attached by USB and software like OBS installed? Im interested in purch today Jul 21 2021

Asked 4 years ago by JLFVideo.

• A:Answer Yes, this laptop supports live video streaming and comes with a built-in Web camera and Microphone. The camera has a resolution of 0.92 megapixels for still images and 1280 x 720 (HD) at 30 fps for video.

  Answered 4 years ago by YourDellTeam

  
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Q: QuestionHow many slots for RAM is there? I noticed that the max RAM is 32gb, suggesting that there's only one slot in it.

Asked 4 years ago by NJDgaming.

• A:Answer This laptop has two SODIMM slots and could support up to 32 GB RAM.

  Answered 4 years ago by YourDellTeam

  
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Q: QuestionCould this be used for oculus link? I got the quest awhile ago and want something that can add some games.

Asked 4 years ago by Gforce.

• A:Answer Yes, this laptop supports Oculus link.

  Answered 4 years ago by YourDellTeam

  
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