A:Answer You can bring the computer in anytime within he first year under manufacture warranty for hardware issues. Geek Squad can run hardware diagnostics that will test RAM, hard drives, and processor. If an issue is found it can either be repaired or sent to our service center from any Best Buy store. Software issues you need a tech support plan with Geek Squad or a one time service. Some things your MFW will cover are hard drive failure, defective RAM, and display issues. The MFW doesn't cover accidental damage from handling and it doesn't cover any parts that are upgraded. Good thing about this computer is it uses a M.2 SSD which is dramatically less likely to fail than a traditional HDD.
