Questions & Answers

Q: Question26NOV2020 Since this Dell - Inspiron 15.6" FHD Laptop - 11th Gen Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Silver , has the NVMe SSD, is there a bay to install a standard 2.5 inch SATA SSD?

Asked 4 years ago by cknapp.

• A:Answer The Inspiron 5502 supports the following storage configurations: M.2 slot one One PCIe Gen3 x4 NVMe solid-state drive (M.2 2230 or M.2 2280) M.2 slot two One PCIe Gen3 x4 NVMe or SATA solid-state drive (M.2 2230 or M.2 2280) or one Intel Optane Memory H10 with Solid State Storage.

  Answered 4 years ago by YourDellTeam

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionIs the ram expandable?

Asked 5 years ago by TougeKingZ33.

• A:Answer Yes, you can expand the memory on this system to a maximum of 32 GB.

  Answered 5 years ago by YourDellTeam

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionIs the case made of aluminum?

Asked 4 years ago by Bigboy.

• A:Answer A Best Buy rep recommended an all-aluminum case instead of plastic. The reason is that heat over time could crack the plastic cases. Should I be concerned?

  Answered 4 years ago by Bigboy

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this laptop have a camera and microphone?

Asked 4 years ago by Anonymous.

• A:Answer Yes, this laptop has a camera and microphone.

  Answered 4 years ago by YourDellTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionThe Ram is 8GB, is it divided in two 4GB or is a single 8GB?

Asked 4 years ago by Arturo.

• A:Answer This model support both the RAM combinations one 8 GB module or two 4GB modules. Please reach out to the Best Buy support team for details on what exactly is the combination in this unit.

  Answered 4 years ago by YourDellTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this have an IPS display?

Asked 4 years ago by Stevek.

• A:Answer This laptop screen does not have an IPS display. The screen comes with Wide-Viewing Angle display.

  Answered 4 years ago by YourDellTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes the display panel on this laptop use PWM (PulseWidthModulation) for brightness control? This is imp. to me as I have to use the laptop for longer sessions. Alternatively, please share the model of display panel being used. That'd be much appreciated

Asked 4 years ago by Nasir.

Q: QuestionIs this a 2021 model?

Asked 4 years ago by Lifesaver.

• A:Answer No, this laptop was released on 12-October-2020.

  Answered 4 years ago by YourDellTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you run dual monitors with this laptop? Are there enough ports for the monitors and the docking station?

Asked 4 years ago by Craiger.

• A:Answer Yes, you can run dual monitors on this system. You also connect a Dell D6000 docking station with this system.

  Answered 4 years ago by YourDellTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan u buy a disk drive for this model

Asked 5 years ago by Anonymous.

• A:Answer No, you cannot add a DVD drive for this system. However, you can use this external DVD drive with this model: https://bit.ly/2DZbX78

  Answered 5 years ago by YourDellTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this Windows 11 Ready ?

Asked 4 years ago by Jmita.

• A:Answer We recommend you to use the PC Health Check app to see if your current PC meets the requirements to run Windows 11. If yes, you would get a free upgrade when the OS rolls out.

  Answered 4 years ago by YourDellTeam

  
  Helpful (0)Unhelpful (1)ReportAnswer this question