“Is there any way to determine which model of motherboard this particular laptop uses? There's reports of USB issues with some systems using Ryzen 3000 series CPUs and AMD 500-series motherboards.”
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This system comes with integrated chipset and AMD Athlon processor. The system has gone through a strict quality check and there are no USB failures reported during the quality checks. In case of any isolated incidents, Dell technical support team will diagnose the issue and get it sorted.
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