Questions & Answers
- Model:
- I3585-A831BLK-PUS
- |
- SKU:
- 6391785
Q: QuestionThis product doesn't have a made in USA ?
Asked by Patel.
- A:Answer Hello! Our laptops are generally made overseas. You can reach out to @dellcaressupport on social media for additional support with your question.
Answered by YourDellTeam

Q: QuestionWill this laptop run for school stuff and games like the Sims 4 and mine craft easily?
Asked by Macygracie16.
- A:Answer Hello! You will need to verify that your courses will not require specific software. If they do, you'll want to google the device specifications for those school related software. As for the games, this device does meet the minimum device specifications. But we recommend a laptop with a Core i5 for a better experience.
Answered by YourDellTeam

Q: QuestionI bought this and it does not have the identifying colors in the USB ports. How can you tell what speed each port Is?
Asked by Frank.
- A:Answer Hello Frank! If you scroll to the bottom of the product page, you will see a section called "From The Manufacturer". If you expand that section, towards the bottom you will see a diagram of the ports that will help you identify which are USB 2.0 vs. 3.0.
Answered by YourDellTeam

Q: QuestionCan this be switched out of S mode?
Asked by Austin.
- A:Answer I disagree with Dell on their answer. This laptop can be switched out of Windows 10 S mode to Windows 10 Home, and should run just fine. S mode is nothing more than Windows 10 with "protection" against downloading malware, viruses, etc., by preventing you from downloading programs (apps) from the web, and ONLY from the Windows Store. You can download programs (apps) that you want to use that might not be available in the Windows Store, like Chrome browser, Firefox browser, Opera browser, Zoom, Libre Office, antivirus software, etc., from trusted websites (look for https) by using Windows 10 Home as your operating system rather than Windows 10 S Mode.
Answered by Papi
Q: QuestionHow is the screen resolution? Does the screen get lighter and darker if you put it at an angle?
Asked by George.
- A:Answer Hello George! You can adjust the screen brightness on your keyboard. Any panel at an angle will vary the brightness, but you can adjust accordingly.
Answered by YourDellTeam

Q: QuestionHow much hard drive is on it
Asked by Anonymous.
- A:Answer This product doesn't have a hard drive (HDD), however, it has a 128 GB SSD.
Answered by CommunityAnswer
Q: QuestionCan I run my Cricut machine on this without delay with their design software
Asked by Anonymous.
- A:Answer Hello! This does meet the minimum requirements for Cricut. You should not have any issues running the software on this laptop.
Answered by YourDellTeam

Q: QuestionCan this be used as a gaming laptop and also a work from home laptop? I will only be playing one game on here.
Asked by ashlie2019.
- A:Answer Hello Ash! You will want a device with more storage and RAM with a faster processor to support gaming and business. Generally, you will also want to have a dedicated graphics card for your optimal gaming experience.
Answered by YourDellTeam

Q: QuestionCan you run Chrome on this laptop?
Asked by Cindy.
- A:Answer Hello Cindy! You can run Google Chrome as a web browser, but the operating system for the laptop will be Windows 10.
Answered by YourDellTeam

Q: QuestionCan I install adobe flash player I need to video chat for my business
Asked by Anonymous.
- A:Answer Hello! This laptop does come with Windows 10, which is supported by Adobe Flash. You should have no trouble downloading and running this program.
Answered by YourDellTeam

Q: QuestionCan I get and use Gmail on this computer
Asked by Anonymous.
- A:Answer Hello! You can access Gmail via browser on this device if you are connected to internet. You can also check Gmail to see if they have a direct app download.
Answered by YourDellTeam

Q: QuestionI am starting online classes will this computer do the job?
Asked by Tj.
- A:Answer Hello! This laptop will absolutely support you with WiFi accessibility and a built in Webcam. I recommend find out if there are any special programs you will need to install and run. Some of these major specific programs require certain specs. Happy to assist if you have any additional questions for your specific major!
Answered by YourDellTeam

Q: QuestionIs this laptop similar to a chromebook ?
Asked by Nina.
- A:Answer Hello Nina! No. This is a Windows based laptop, whereas a Chromebook runs a Chrome OS. Their functionality would be different because of the vastly different operating systems.
Answered by YourDellTeam

Q: QuestionWhat is the total GB space on it.
Asked by Unknown.
- A:Answer Hello! This laptop has 8GB of memory and 128GB of storage on the solid state drive. Hope this helps!
Answered by YourDellTeam

Q: QuestionDoes this computer have Windows 10 Home?
Asked by Marge.
- A:Answer This laptop has Windows 10 Home in S mode.
Answered by CommunityAnswer
Q: QuestionCan I use a vga to USB adapter on this laptop for a second screen or should you use a vga to hdmi adapter?
Asked by Anonymous.
- A:Answer You can use a USB-VGA adapter. or hdmi to vga (assuming your monitor is only VGA).
Answered by BlueOcean11
Q: Questionwhat is the warranty on a new one ?
Asked by me.
- A:Answer I bought the 2 year warranty.
Answered by artmuffin713
Q: QuestionCan Roblox be downloaded on this computer?
Asked by Fres.
- A:Answer Yes, Roblox can be downloaded on this computer.
Answered by CommunityAnswer
Q: Questionwhat is the warrant for new or out of the box
Asked by susanscats1.
- A:Answer One year warranty I think.
Answered by HappyCustomer10
Q: Questionid there a headphone and microphone jack?
Asked by gwen.
- A:Answer Yes, it has a headphone jack.
Answered by CommunityAnswer
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