Questions & Answers

Q: QuestionWhy is this item not listed for sale at the Dell website? & if maintenance needs to be done will Dell help with this particular model?

Asked 5 years ago by Joseph.

• A:Answer The configuration of the system model depends from site to site and you may not find the model that you see here on the Dell website. Yes, Dell's technical support team would help you if there are any technical issue that occur on this laptop.

  Answered 5 years ago by YourDellTeam

  
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Q: QuestionThe specs show "base processor speed" of 1ghz. Is it fixed at 1ghz? Seems a bit on the slow side.

Asked 5 years ago by GadgetRick.

• A:Answer In looking at this processor model on the intel site it appears it maxes out at top speed of 3.2 ghz. When I saw the price I figured there had to be “something” downgraded. This spec caught my eye as well. Depending on use may not be a big deal, but was trying to do a little more research. Otherwise looks like a great buy.

  Answered 5 years ago by daxman

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Q: QuestionCan the included 512GB SSD be ungraded to a 1TB SSD and will the Optane memory be able to remain and function?

Asked 5 years ago by GaryD.

• A:Answer Yes, you can upgrade the SSD max to 2 TB and the yes, the optane memory will be able to remain and function.

  Answered 5 years ago by YourDellTeam

  
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Q: QuestionMY QUESTION IS , WHY SO LOW ON THE PROCESSOR SPEED( 1 GHz) . WOULD THIS MAKE MY ZOOM TEACHING MEETINGS SLOWER WHEN SHARING A VIDEO TO 20 STUDENTS, IF SO, WHICH LAPTOP WOULD YOU RECOMMEND FOR THIS ACTIVITY. I'M A TEACHER NEEDING AN HONEST ANSWER.

Asked 5 years ago by CONCERNCUSTOMER.

• A:Answer This laptop is a good choice for college/school work. The base speed for this processor is 1.00 GHz and the max turbo frequency is up to 3.60 GHz.

  Answered 5 years ago by YourDellTeam

  
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Q: QuestionWhat is the maximum amount of RAM that this can be upgraded to?

Asked 5 years ago by TXP.

• A:Answer You can upgrade the system to a maximum of 16 GB and this is the configuration supported on the system: (1) 4 GB DDR4 at 3200 MHz (1 x 4 GB), (2) 8 GB DDR4 at 3200 MHz (1 x 8 GB), (3) 8 GB DDR4 at 3200 MHz (2 x 4 GB), dual-channel, (4) 12 GB DDR4 at 3200 MHz (1 x 4 GB + 1 x 8 GB, (5) 16 GB DDR4 at 3200 MHz (1 x 16 GB), (6) 16 GB DDR4 at 3200 MHz (2 x 8 GB), dual-channel.

  Answered 5 years ago by YourDellTeam

  
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Q: Questionis the battery external? Does it snap in/out ? or does the PC have to be dis-assembled?

Asked 5 years ago by CaptRoss.

• A:Answer No, the battery does not snap in/out . You will have to disassemble the bottom cover to remove the battery.

  Answered 5 years ago by YourDellTeam

  
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Q: QuestionCan Alexa be disconnected on this computer?

Asked 5 years ago by steelerfan.

• A:Answer Yes, you can disable Alexa on this model.

  Answered 5 years ago by YourDellTeam

  
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Q: QuestionIs it good for playing the Sims 4? I’ll also be using it to take online classes.

Asked 5 years ago by Ashley.

• A:Answer You can play sims 4 on this system as well as take online classes.

  Answered 5 years ago by YourDellTeam

  
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Q: QuestionWe have two Dell laptops (Inspiron 7000 and a 3583). The 7000 takes a 65W power adapter/charger and the 3583 has a 45W. Is there any harm in using the chargers interchangeably?

Asked 4 years ago by ToniD.

• A:Answer Yes, the system would be underpower/overpowered that can harm the battery and other hardware on the system.

  Answered 4 years ago by YourDellTeam

  
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Q: QuestionWhen will this item be released new and not open-box? Also, would this be good for teams meetings and also mid range gaming like Roblox and Among Us and Minecraft?

Asked 5 years ago by Ethan.

• A:Answer For product availability please contact the best buy customer care team and you will be able to use this for team meeting and for playing low end games.

  Answered 5 years ago by YourDellTeam

  
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Q: QuestionWill this run photoshop?

Asked 5 years ago by Dee.

• A:Answer I don’t see why it wouldn’t!

  Answered 5 years ago by CT20Verified Purchase

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Q: QuestionIs this laptop good for programs like serato for dj mixing?

Asked 5 years ago by Nellie.

• A:Answer Yes, this laptop's hardware meets the requirements of the application and it will be able to support them.

  Answered 5 years ago by YourDellTeam

  
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Q: QuestionIs it having dolby vision? and is it having some plastic near the hinge?

Asked 5 years ago by Myreview.

• A:Answer It comes with Waves MaxxAudio Pro. The hinge will have metal joints but has a hard plastic case.

  Answered 5 years ago by YourDellTeam

  
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Q: QuestionWhat is the max display brightness of this device in nits? Thanks!

Asked 5 years ago by hello.

• A:Answer The max display brightness of this device is 300 nits.

  Answered 5 years ago by YourDellTeam

  
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Q: QuestionCan you use a Dell Active Pen to write on the screen like a notebook?

Asked 5 years ago by Jon.

• A:Answer Yes, you can use Dell Active Pen – PN350M with this system and write on the screen like a notebook.

  Answered 5 years ago by YourDellTeam

  
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Q: QuestionI'm from the Philippines and is planning to buy a dell laptop. Will the warranty be covered in our country? will I be paying additional fees? i guess dell philippines have that kind of model. thanks!

Asked 5 years ago by arnold.

• A:Answer The warranty on this system is a manufactures parts and labor and you will need to purchase an international warranty from Dell to avail support in Philippines.

  Answered 5 years ago by YourDellTeam

  
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Q: QuestionI'm looking for an all around good lap top for studies, research, news and entertainment, ie streaming video. Is this laptop fast enough for streaming?

Asked 5 years ago by Liny.

• A:Answer Yes, you can use this system for video streaming.

  Answered 5 years ago by YourDellTeam

  
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Q: QuestionWhy can’t I buy this laptop anymore?

Asked 4 years ago by Jackson.

• A:Answer You don't want this laptop. It has defective Hinges , which will eventually crack your screen.

  Answered 3 years ago by TheMeowersVerified Purchase

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Q: QuestionWhen was this laptop release the year? Dell - Inspiron 15 7000 2-in-1 15.6" Touch-Screen Laptop - Intel Core i5 - 12GB Memory - 512GB SSD + 32GB Optane SKU#6409065 Thank you!

Asked 4 years ago by Yesy.